Subway — Restaurant in Town of Dunkirk

I knew this was a mistake and I was correct. I used the drive thru, ugh. NEVER AGAIN!

My sub was advertised it came with lettuce, tomato, onion, choice of cheese on a toast roll.

So why would I have reiterate what it states it is included. I was okay say what kind of cheese and roll, thank you for asking. Answered question, do you want your roll toasted - see above.

I thought when I added green pepper and black olives to what it already came with I’d be okay. Reminder I am in the drive thru, so can not see them making my sub, again HUGE mistake on my part.

Place my order, and I wait and I wait. Two men walked in while I waited, they were in and out.

I no watch the girl who I paid clean the entire counter, including 2 cutting boards, which she took off the counter to wipe them down.

I am all about If you’ve got time to lean, you’ve got time to clean. Or when it is dead and you don’t have a customer waiting at the drive thru window.

Finally got home to realize my 3 ingredient sub on a toasted...

Took 30mins for the workers to finally start making my sub. There were only 2 people ahead of me, but the workers were too busy taking online orders (which is fine) but when you get my sub out of the toaster and leave it on the counter for 10mins so you can do your online orders, toasting the sub becomes kinda pointless. The workers also don't listen to you when you tell them how you want your sub. There's also only one friendly worker there, she's awesome to see everytime I go there. The rest of the workers are rude. The setup at subway is ridiculous- if there's more than a couple people in line, then the line starts to go towards the bathroom hallway which is narrow so to get to the back of the line you have to literally squeeze...

There is always a sign in the drive thru that the drive thru is closed every weekend I go there and when I go inside they are standing around on their phones and argue with me that the headsets are broken then tell me most subways do not have a drive thru to justify it. I said why not tell guests to drive to the window to order and they said there’s NO WAY they can do that. I have an 89 year old mother in law with dementia who wants a specific sub and it’s 19 degrees out and I would have to bring her inside for her safety as she can’t be me to in a car. This has happened at least 7 times since October. You are losing $$$$$. I and I’ve seen many others...