Verizon — Local services in Town of Ellicott

Very disappointed in Verizon service. Staff is great in getting you hooked up but Verizon is constantly dropping your service. Right now you can't even call the office as it does not have phone service. I am editing my review. The problem with my smartphone is that Verizon is a CDMA carrier and my phone uses a GSM carrier. I spent 1 hour and a half with Verizon technical support online and even they could not figure out why they kept dropping me. It was because they did not support my phone at all. I do think Verizon - not just the local store - should know which phones it support and which it does not. That said, ALL employees have been very helpful but it was an amazon review that clued me into which carriers support which phones and...

Service is pretty good, been with Verizon Wireless since 2003, however the experience hasn't always been pleasant, they manage to make right and see fit on the end cap of any issues that arrise. I'm not a service hopper, keeping the same number, service provider and account in excellent standings the only option here. When in issues comes up, I kindly remind them of my longevity and paid in full balances on a monthly basis, years on end! I've noticed a decline in quality of products/accessories and that's concerning at best given the cost of these items. I would recommend Verizon, but have it be known if you fail behind on you're account, you lose any leverage if wrongs done and/or an issue...

I originally went into the store looking for a stand charger because my phone wasn't charging with my current charger. A very kind associate took the time to look at my phone and discovered the issue, green playdoh lol. He removed the playdoh and my phone was able to charge. Shortly after leaving the store my car charger broke off into my phone. Luckily I was able to remove it from my phone. I return to Verizon to get a car charger ( I know you can get chargers cheaper at other stores but I had a Verizon gift card I wanted to use.) Unfortunately they were out of stock but I was able to buy one at a near by store. Thank you to the kind associate who...