Geek Squad — Local services in Town of Greece

Was very unhappy. At first it had nothing to do with geek squad as i just went to pick up a Samsung 850 evo SSD. I went to the store to pick it up and they said, we dont have it in stock. I showed them their site and said ok, we'll look. So they looked and found it then tried to charged $20 more than it was suppose to be. BUT the little geek squad guy tried telling me that this drive is not Sata. That i have to get this this and that. I said listen, you can tell me that until youre blue in the face but this computer its going in is sata and so is this drive. He said no this drive is not sata. I just ignored him and checked out. For your info, the drive was sata. Samsung 850 evo. All 750, 840 and 850 series samsung SSDs are sata. Samsung 950 and 960s are all M.2 NVMe. I would like for Geek squad to prove me wrong ; ) . Also, the laptop this 850 evo went in works just fine and is very fast. I reccomend the Samsung SSDs but just dont buy at best buy/geek squad, theyll try and sell you other stuff you dont need and tell you its something that its...

Their technician Dan called me the morning of my delivery and install of a TV, he told me there is no mount available at any of their stores that fits my tv. He then suggested a mount for me to buy, I checked their website and they had them in stock at multiple stores. I left work, drove 30 minutes to pick up the mount at the store and drop it back off at my house at 11 AM for my 2-4pm delivery, since he said he couldn’t find any. I reached out to Dan and told him I had the mount at my house, and he went ahead and canceled my delivery anyways. It was a Saturday so I’m assuming Dan didn’t feel like doing an install late in the day on a weekend. I own a business and work 7 days a week so I made a lot of effort and hired extra help so that I could be available. All for nothing, because of Dan and Dan alone. I would recommend asking who your technician is and asking for a different person if they tell you Dan. Employees like him are why businesses get bad reputations. He lied right from the beginning about the mount not...

They said if they couldn't turn it on, they couldn't work on it. They wanted to send it away to have my data recovered. They estimated $50 just to send it, purchase a external hard drive to send with it, and depending on how much data I had, it could be as much as $1000 to transfer my data to the external drive! 0I took it to Computer Works Pro on Ridge Rd in Webster. They opened it up as I watched on the counter and said it sounded like the power supply. They gave me an estimate, but mentioned it was a cheap black Friday deal, and he could tell. He took my hard drive out and checked it and all my data was there! I hadn't lost it. I ended up buying a new computer from them and they transferred all my...