ColumbiaDoctors - Tarrytown — Local services in Town of Greenburgh

I have been a patient of Dr. Saulle, at Columbia Doctors, Tarrytown, for several months now. He is a kind, caring doctor, who takes time to explain test results & treatment plans in detail, on a level that makes it easy to understand. His experience & knowledge is evident in evaluating my concerns. In conjunction with Columbia's Physical Therapy department, they have worked together, addressing such concerns with my back, neck, & knees. My outcomes, to date, have been excellent in alleviating pain & increased motion & flexibility. I am impressed with how smoothly Dr. Saulle's office is run; have not experienced wait times & always feel welcomed, never rushed. He addresses all my questions nicely. Testing & treatment options are clearly offered, & he has a gentle, calming, manner that puts me at ease. I feel 100% confident in recommending Dr. Saulle, based upon my positive experiences with him, regarding my various orthopedic issues.

I have had multiple experiences with physical therapy, addressing cervical, back, & knee issues. Currently, I am a patient at Columbia Physical Therapy, in Tarrytown, & am very pleased with the care that I am receiving. Rebekah, is an excellent therapist, outstanding in her ability to identify areas in need of attention, & has a magic touch in reducing muscle pain & tension. Rebekah is a very kind, empathetic, person, who listens carefully to your areas of concern. Along, with her vast knowledge & experience, she is able to evaluate & address your pain & discomfort. The customized treatment plan, of targeted exercises, has been extremely helpful in alleviating pain in my neck & lower back. I have noticed substantial improvement in pain reduction, & have learned through my exercise plan how to regain strength & motion. The Columbia PT office is very welcoming. You are met with a warm smile every time, from Darlene & Mikaella. They are helpful with scheduling, & ensure copies of your home plan, & future visits are printed before leaving. I began my physical therapy while intern graduate student Serena, was working with Rebekah. As this was the beginning of Serena’s career, I was very impressed with her knowledge. She was very easy to talk with, & did an excellent job. I wish her good luck as she proceeds in the future. Based upon my experience here, I would 100% recommend Rebekah, & Columbia...

I have a complex medical condition that requires multiple specialists. I was encouraged by my neurologist to establish with a primary care provider so they could coordinate all my care with the different specialists. Two years ago I established with Dr Adam Makkawi. He has always been pleasant and courteous but is essentially useless. He has never coordinated anything. I’ve only seen him twice in a little over two years. Both times were for annual physicals where I filled him in on everything going on with the specialists. The one time I needed a sick visit they wouldn’t let me come into the office because I had COVID (I didn’t know they were still doing that 4 years after the pandemic) so I had a virtual visit with a doctor I didn’t know and who was also useless. Today I was scheduled for my annual physical. My appointment was at 9am and I arrived at 9:10 due to a traffic backup that was out of my control and I was told I could not be seen. I explained that I had come from Ulster county which is over an hour away. I’ve never been late for an appointment before and have been a patient here for over two years. I was told I could wait 15 min to see if his next patient is a no show and take their spot or I can reschedule. This, for a doctor I see once a year who does absolutely nothing for me. Is your 10 minutes more valuable than the hour it took me to drive here and not be seen? I don’t think so. I’ll be going elsewhere. I can’t recommend this practice in all...

During my interaction with the medical secretary, I found her to be exceptionally rude and uncooperative. Her demeanor suggested a complete disinterest in her role and a lack of dedication to helping me. Despite my attempts to seek assistance, she appeared indifferent and unwilling to make any effort to address my needs. Even though I said thank you twice, trying to be a "Better Person" I didn't get no answer. This experience left me feeling frustrated and dissatisfied with the level of professionalism displayed. In a medical setting, where empathy and understanding are crucial, encountering such a dismissive attitude is particularly distressing. It is my hope that this review serves as a feedback mechanism, prompting a reassessment of the secretary's approach to patient interactions. In conclusion, my encounter with the medical secretary was marked by a noticeable lack of courtesy and a failure to fulfill the basic expectations...