CIL asset recovery center — Local services in Town of Hamburg

I'm really torn between 2 & 3 stars. I'll go with 3. Bought a couch and coffee table. I negotiated a lower price for buying both items, one of the guys gave me grief for asking lower for the coffee table portion, but I'd looked up the new retail price for the table and they were selling it for essentially $20 less. Not much of a deal by their usual standards. Finally the guy agreed. Great.

Couldn't fit both the couch and coffee table in my truck to take home so I took just the couch and would come back in a day or two to get the coffee table. When I returned for the coffee table 2 days later (they were closed one of the days) they said they couldn't find it. They asked me if I was sure I hadn't picked it up. Are you kidding me? Luckily I'd taken a photo of the coffee table before leaving 2 days before. I showed them the photo and reassured them I'd know if I'd taken a coffee table home. I even offered to show the dash cam footage from my vehicle showing me only loading a couch and driving away.

Finally after 20 minutes of searching they found the coffee table (it was the only one of it's kind). Unfortunately wherever they left it, it wound up seriously scratched and had TWO DEEP CUTS in the corner. Pretty lame.

In the end I did get a deal but it's nothing to really write home about. This item came from JC Penny - not like it's a Pier 1 imports or Raymore & Flannigan quality item.

When you go, if you don't take your item with you - take photos of it...

I've been there many times & found good deals. Any time you go there's a new selection to see. So far I've bought a French door fridge, 2-door mini fridge, flooring, patio furniture, air conditioner, lighting and more. They come with the usual manufacturers warranty (but on larger purchases I get an extended warranty from Assurance.) I do that with all my appliances. CIL is open fri sat & Sunday. If you don't see what you're looking for ask when they might have it. They're...

Everything was that we ordered was wrong or did not work and it was sorry after sorry they do not know what they are doing they sell garbage that is donated to them! They sold us a fridge as part of are judge order it was leaking every where they would not come out to look at it and told us to bring it back then told us to never step on the property again don’t worry we won’t...