Southtown Audio Video — Local services in Town of Hamburg

I had a system for managing my equipment bought at Big Box store. Has been a disappointment from day one and now that it is a bit older, I have the privilege of having to pay for tech support for each visit. Not any more!! I made the decision through a friend's referral to try Southtown Audio Video. Could not be happier. Heather recommended all of the various components I needed to update my system and fixed every problem I experienced previously. Jessica came out and installed everything very professionally and explained it all very thoroughly. I nosed around a bit on costs and all of their pricing is the same or reasonably competitive. When you add up the notion of "dealing with real people" that really know their stuff, it's just way more totally cost effective to deal with a great company like this. Over the long haul I expect this will be a great system from a super company. The fact I have real people to deal with for questions and...

Southtowns Audio and Video is absolutely fantastic. They mainly work with bigger clients and focus on larger projects, so they’re not set up as a walk-in shop like Best Buy, and that’s what makes them so good at what they do. I recently ran into a tricky situation where I really needed some help. Even though it wasn’t the type of thing they normally handle, Heather, Brad, and one of their techs (whose name I didn’t catch) went above and beyond to get me sorted out. They didn’t have to step in, but they did, for which I’m incredibly grateful. Their professionalism and willingness to go the extra mile says a lot about how they run their business. If you’re looking for true pros who take care of their clients and deliver quality work, this is the team you want...

Recently we redid all of the media in our house. We upgraded TV's, sound systems and security. Southtown Audio was able to quote and complete the project within our budget and time frame. Heather was very helpful giving us great ideas and putting the project team together. We are loving all the new systems. Jake & Mike are quite the team. I enjoyed working with them. They were knowledgeable, understood the project, cleaned up after themselves and were patient with all our questions. The project went as I envisioned and we are already enjoying music throughout the house, learning all our new apps and being thoroughly entertained.

Thank you for turning our vision...