C Rich Cars — Local services in Town of Hempstead

I recently had an incredible experience at CRich Cars and I couldn't be happier with my purchase. From the moment I walked in, I was greeted with a warm welcome and a friendly smile. The showroom was clean, well-organized, and had a relaxed atmosphere that made me feel comfortable. My sales representative, Chris, Shiv and Jon, was outstanding. Chris thank you for your professionalism and expediting of my vehicle. I am very pleased with your team. You are unequivocally one of the best salesman I have ever encountered. Shiv, thank you for keeping a smile on my mothers face. She enjoyed the laughter. These gentleman took the time to listen to my needs and preferences, never once pressuring me into something I wasn’t interested in. They were knowledgeable about the different models, features, and financing options, which made the entire process smooth and stress-free. After test-driving a couple of vehicles, I found the perfect car that checked all my boxes. What really stood out to me was how transparent and honest the dealership was. They provided clear explanations about pricing, warranties, and financing without any hidden surprises. I appreciated their patience in answering all my questions and ensuring I felt confident in my decision. The financing process was equally seamless, thanks to their efficient team. They worked with me to find the best rates and terms that fit my budget, making the entire experience feel personalized and hassle-free. When it came time to finalize everything, the handover process was smooth and exciting. They walked me through all the features of my new car, set up the technology to my liking, and even followed up a few days later to make sure I was completely satisfied. Overall, I left feeling valued and confident in my purchase. I would highly recommend CRich Cars to anyone looking for an stress-free and enjoyable car-buying experience. They truly go above and beyond for...

Recently bought a car the finance manager Nelson sold me a warranty with the car. He stated the warranty will cover everything bumper to bumper including wearable parts. I asked Nelson are you sure if the warranty will cover everything as I been an Certified Auto Technician for over 30 years and have dealt with hundreds of aftermarket warranty companies. That most aftermarket warranties do not cover everything also that I have never heard of any aftermarket warranty to cover everything. He assured me that it did and that all I would have to do it pay the deductible. I than told him hold up I am going to record you saying that so I pulled my phone out and asked him again. He stated I would never lie to you than pointed as his camera everything is already being recorded. He than states it again everything is covered that will not have pay nothing but a deductible. Well I recently called the warranty to company to see about scheduling maintenance work. I gave them my contract number than they stated I was not covered for anything but drivetrain. I called CRich asked to speak with Nelson the person that answered asked if they can help me as he was not available at that time so I told her what was going on. She stated the warranty companies website was down so they were no able to check my contract. She stated she would have Nelson give me a call back. It's been a few weeks still no call back from anyone. Do not trust anyone at this car dealer i spent over a hundred thousand on a car and they just straight lie to make more money off of a warranty that is not good. Than they never even give me a call to try to resolve the matter. I have a recording that i will eventually put on social media so everyone can hear for themselves how crooked this dealership is. Stay away from CRich Cars. Do not do any business...

Let me start this review off by saying Rafael/Sadie get five stars but the business gets four. A few people will be mentioned here. Worth the read.

The reason for me saying this is because The first time I went into the business some noob ran my credit for a $63,000 car. I’m a full-time student, math ain’t mathing. It was as if I stopped in to get my credit run for fun. The bird chest salesman I dealt with at that time clearly had no interest in my sale.

Now onto Sir Rafael “the chef” Johnson. (Not his actual last name but you get it). I came in reluctantly; loaded with doubt. ANYWAYS; here’s Rafael, clean, presentable and he didn’t violate my personal space or stink of some insecure labeled cologne. Although skeptical I sat and listened to him. He didn’t make me feel as if I was backed into a corner and HAD to make a choice. He presented me with my options. The sale was fluid. I had originally come in for a different car, I’m stubborn as hell; he asked me to test drive something else that had ALL the features I was looking for. So I did. Loved it. Rafael was courteous and poise, never lost patience with me even though I doubted him pretttyyyy much every step of the way. (Apologies btw). I LOVE MY CAR.

The receptionist; Sadie, was timely and efficient. She made sure the hand offs went smoothly and that I rang the bell. She was cheery and helpful every single time we spoke. Sadie and Rafael answered all my questions clearly; without being too sales focused. Definitely recommend going to see them. Esp if you are tired of these ashy salesmen who don’t know what...