WILLFIXIT — Local services in Town of Hempstead

I was referred to William and his brother at WILLFIXIT by a coworker after I had mentioned that my niece was having issues with her MacBook Pro 14 laptop. She broke her screen accidentally and I accompanied her to the Apple Store since the computer is covered by AppleCare.

However the repairs could not be done because there was an issue with a secondary iCloud ID which was also in use on her computer and which the so called “Geek Squad” at the Apple Store wasn’t able to disable even with the password after I spent over two hours at the store at Baychester Mall in the Bronx.

Earlier today I visited with William at the WILLFIXIT store (180 Franklin Ave, Franklin Square) and he was able to diagnose and fix the problem in as little as 10-12 mins. He was able to fix a problem that Apple tech support wasn’t able to do over many hours (in-store and over the phone). With this fix by William, my niece will now be able to get her laptop screen repaired.

I was so impressed with the high level of professionalism, efficiency and quick turnaround at this store that I now have no choice but to spread the word and highly recommend WILLFIXIT for all your computer needs/issues and repairs. The company name says it all and Willam and his Brother will definitely not disappoint. Kudos...

Thank goodness for this shop, Will is a life saver! Of course in the middle of my onboarding for a new job, my MacBook Pro screen cracks from a freak accident (the patio umbrella flew off in the wind and smashed my screen). Since the laptop was 2 years old it wasn’t not covered under Apple’s limited warranty but I didn’t care how much it cost, I needed it fixed ASAP. I contacted Apple Support and the earliest they could fit me in anywhere was a week from now. I begged and explained how important it was for me to get this laptop fixed as soon as possible but they told me there was nothing they could do, besides buy a new laptop. The screen replacement was about $1k anyway, the new laptop was about $2k. I told my sister and she told me to reach out to Will. Within an hour he told me ordered the parts, gave me an estimate on price and told me he could have it ready by tomorrow. I was shocked, relieved and even slightly skeptical, but he did it! He was able to replace the parts that needed to be fixed, within a day, all for such a great price! He even delivered my laptop to my home after he was done. I cannot thank him enough for saving me from this crisis. I’ll never have to use Apple Support again now that I’ve...

Will and Winston are the real deal. If you’re like me, you have trust issues when purchasing technology, especially when they come on a deal (what’s the catch, right?). Here’s the catch: Will and Winston do NOT tell you what you want to hear, they tell you what you need to know as a consumer so you can make a savvy decision, and that’s why they’re trusted by clients all over New York.

My family owns several cell phone stores and as much as I’d like to do business with them, I know how other stores do business, which is exactly why I go to WILLFIXIT for any technology needs. Over the course of the last 18 months, I’ve purchased 5 used phones and other products from them for friends and family and they’re all still in great condition today.

If you’re honesty looking for quality phones at competitive prices, save yourself the future headaches associated with poor quality tech products and repairs. Drop by the store and get it done right...