I bought a shirt online and went to the store to exchange it for the same shirt a size bigger, and they photocopied my shipping receipt! When I asked why, the cashier told me that's their only proof of return. Now that's stupid, because she then printed out two receipts. .. one for me to sign showing the exchange which they keep and one for my records. So now they have my billing and shipping address and my credit card info from my shopping receipt, that's a consumer privacy and security issue! Also checked the website and this is not Charlotte russe official policy. I will be...
Read moreI went to this store last weekend looking for some much needed last minute Christmas clothing items. I was able to find what I need and was very happy. However, as I went to pay the first cashier told me the line started by her coworker. When I went to the other cashier she put her hand in front of my face and told me she wasn't taking any more customers. I felt so disrespected I put the clothes back and walked out. This store definitely needs to work on its...
Read moreThe staff is very kind. This store is located in the Green Acres Mall so it's not easily spot in traffic. The mall provides parking for drivers and as it relates to transportation, the Q5 and q85 will take you from the jamaica Avenue to the mall. There are multiple places to eat from after shopping and other store close by to visit. Lastly, their jewelry collection is gorgeous. Go visit one day, you'll...
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