Target — Local services in Town of Islip

Sorry to say but the manager at the time of my holiday season visit, Paul K., was very judgmental of my ahem appearance (I'm trying to be 'nice' and not state the obvious), and told me I couldn't return my Target purchase at his store and that I needed to return the item at the Target I purchased it at. This was AFTER his associate verified my return and receipt were legit, calling him over to re-check, and then 'disappearing' for about 2 minutes, only to return and say he couldn't fulfill my return at 'his store'. So not only was there a lady ahead of me who was returning a 1yr old Christmas tree, which he stated was no longer in their computer system, she didn't provide ID, nor did she have a receipt, and Paul still gave her a refund. I had ID, a receipt and my item was purchased just 3 days prior, and my request was meant with.....I'll leave it at that. So one could imagine how furious I was after patiently waiting and standing on a return line for over 15 mins. I actually knew Target's return policy prior to my visiting this Target and proceeded to call Target's Customer Service department to have them also confirm that I should have been allowed to return my item at this store, and any other Target store for that matter with a receipt. Shame on you, Paul. And shame on Target for hiring and promoting someone like Paul to run this store I frequent so often. Oh, and if anyone is wondering, after I spoke with Customer Service, I headed to the Target in Medford, NY. The lovely Target rep over the phone told me that if I should run into another situation like I did at the Sayville store, at the Medford store, to call her back and allow her to speak to the manager currently running the store at that time. However, no such call was needed. The associates over at the Medford store were kind enough to take and process my return within 2 full minutes. I'm not joking. They verified the product I was returning matched the box it was enclosed in, checked my receipt and then asked if I wanted cash or the total amount refunded back onto my debit card. 2 MINUTES! And this was NOT the Target store I purchased the item in. The manager, Paul, over at the Sayville, NY Target needs to get some sensitivity training and stop judging people before it backfires one day. I'm...

I have to say Target gets two stars because I think the employee who bring your ordered items to you curbside are great. Friendly, helpful and courteous.

But it stops there.

On three separate occasions I ordered laundry detergent. Usually different brands, but that’s not the issue.

Why I’m so disgusted is because on the three occasions I mentioned I ordered the largest size container available, and I paid for these items the price set for the size ordered.

However, at least three times (maybe more through inattention) I received a smaller sized container than I ordered and paid for.

The first time shame on me for not saying anything. The second time I wrote a critical review when asked to submit one from Target.

I never heard a peep back about my complaint.

This third time I tried multiple times calling the store and nobody answers the phone. No one.

So here we are. Disgruntled and frustrated.

I really do believe what Target is doing is an illegal practice and someone should bring them to task for it. Maybe someone reading this within a position of authority who can better pursue this complaint.

They must be making a mint, charging for the larger size and providing a smaller product. This has to be illegal. And very profitable for them.

I’m sure I’m not the only one who has this complaint. And like me many just shrug and move on, the first time.

But three times? Really? Am I supposed to believe these are mere coincidence, sheer happenstance?

I think not. At least, not anymore.

Shame on you Target stores for preying on people like me on a fixed income and...

Honest I do not normally do reviews, but this Target is the only Target I prefer going to. I have been to most of the Target’s from Massapequa all the way to Riverhead. I travel a lot and Target is the store I always enjoy shopping around in. Always clean with nothing on the floors (I hate going into a store and it’s messy) it’s really always stocked where the clothing sizes are open with variety and there is always employee’s around to help. I sometimes have trouble finding some of the things I need... I happened to run into an employee named Michelle - she was actually working in the baby section but I needed help in the women’s section... she helped me right away, actually helped me make an outfit for my gift I was putting together. I have not one bad thing to say about her, she was such a pleasure! Before I asked for help I saw her working very dedicated.. I felt bad to bother but she did not mind one bit and I am so thankful I met her because she was truly such a pleasure. By the time I was leaving Target to check out... I went back to her area to thank her and to bless her rest of day!! The cart she was working on was about empty... that shows how hard she works and still she was so smiley and such a sweetheart to converse with! She makes Sayville Target even better to go to. Thank you Sayville Target and thank...