Elderwood at North Creek — Local services in Town of Johnsburg

My sister was put there without our consent first of all!! While she was there, she was not properly treated for her pain management that is control based and has been for months!!!! Did they care?? NO!!!!! My sister called me crying at night because she was in so much pain!!!! They gave her Tylenol!!!!!! TYLENOL!!!!!!! She’s on pain management meds through her doctor!!!!!! Wtf don’t they understand?? Aren’t they nurses???? They don’t answer call bells until they’re ready to, and then return to the resident when it’s convenient to them. NO!!!!!! You are there, and get paid might I add, to be there for these people that need help. They depend on you!! If you don’t like your job, then don’t do it, but don’t let that be an excuse to disrespect your residents that need care. I DO NOT recommend this...

The nurses and staff are very friendly and provide wonderful care of the residents. My mother-in-law has been at this care facility for several years now. She was taken to the hospital for a hip surgery, and I was appalled by the hospital staff's treatment. It was a total relief for her when she returned. I appreciate the loving care this staff provides. The prior ownership had some issues with an "escape artist" lady who was let out by unsuspecting visitors, but the security system has been fixed since that one incident.

Thanks for all that you do for our family members, especially now in my mother-in-law's last days when care and comfort are...

Food is disgusting. Cheap ass Walmart junk. Staff has credential badges made here. One staffer had a piece of green tape on her uniform with her name written in marker. When you push the button for the nurse it takes them 1 1/2 hours to come. I must add that there were some staff who were very helpful and went out of their way to tend to my needs. Onya, Emma, Abraham and the few others that I can't remember their names. Primary issue is the terrible food they give you and you have no choice in what you can have to eat. It's take...