Doogie Stays — Local services in Town of North Hempstead

I contemplated a lot before writing this review, really don't want to bad-mouth anyone. I had a terrible experience with Michelle. With all the raving reviews she has gotten, perhaps maybe my bad experience is just the exception and not the rule.... but figured I'd write something because I decided on her care based on all the good reviews she got. Long story short, I left my two babies with her over the summer for an overseas ~20 days trip because their trainer couldn't take them for those dates. Unlike the other reviews she did not txt me to update me at all on her own, BUT she did respond whenever i txt her to ask. The first couple days seem good, then she told me they had soft stool and were having accidents in the crate, then she told me they started to bark (which they rarely do in my house), then she txted me to see if there's anyone else can go pick them up because she doesn't know what to do with all the barking. I was out of the country and was freaking out, and had to Google to find another place to come and pick them up. Luckily i found one and the new place sent me a picture of them when they were picked up, and they were in such a mess.... So I really do not know what happened, maybe my dogs and her family just don't click.... which was really a shame because since she's so close to me I was so hoping this place...

Dropped my most caring loving gentle beagle off for 5 days. During that time it was very difficult to get in touch with Michelle. I would text message only to receive an answer several hours later. I am convinced she works a full time job somewhere else, and the pets are not properly cared for as promised. Now to the reason. When we picked up our dog, she was literally not the same. She was panting constantly and seemed more nervous of our daily routines and activities. We let 2 day go by, then decided we needed a veterinary checkup. We traveled to NYC Animal medical center Schwartzman to get her checked. We heard they are a world renowned facility, specializing in every aspect of animal care. The diagnosis was post traumatic stress disorder (PTSD). What in the world went on in this private house to cause this we asked? War? Going forward, We would not even consider boarding a house plant at this place. They leave the dogs in a crate for hours and hours at a time in that small house, with little or no...

My wife and I needed someone to watch our dog late on a Saturday night, and due to COVID, almost no dog sitters were open. But that turned out to be a blessing in disguise, because it led us to Michelle. Not only did Michelle agree to watch our dog, Billie, until late at night, but she's some kind of miracle worker. Billie has terrible separation anxiety, and we usually can't get her to leave our side without her barking, whining, and struggling to get back to us. But when Michelle got Billie from our car, Billie was so happy to leave with her that my wife and were almost hurt. Not only was Michelle incredible with Billie, but she was very patient with us. We got delayed coming to pick up Billie, and Michelle stayed up until we got there and still greeted us...