New York Blood Center — Local services in Town of North Hempstead

My wife daughter and myself signed up for platelet donation because they were offering $75 gift cards. When I showed up the screener told me they couldn't get the machines to do platelets but we can donate whole blood and get the $75 gift card which would only take 10-15 minutes instead of the 90-120 minutes for platelets. I said sure. While giving whole blood I read up about when I can donate plasma again because I donate plasma twice a week for $100. Well I find out i need to wait 4-6 weeks before I can donate plasma again. So I lost $400-$800 because of this restriction. Than when i asked for the $75 gift cards the woman said we dont have them, you need to call new york blood which i did and they told me someone will get back to me in a week. After a week goes by I call again and this person took all my info and said someone will get back to me because you dont get a $75 gift card for whole blood. Final a week later a woman calls me and tells me I didn't sign up for platelet, I signed up for whole blood. Believe me, I wouldn't sign up for whole blood knowing I wasn't gonna get the $75 gift card and than not be able to donate plasma at csl for 4-8 weeks and lose $400-$800. The woman didn't wanna hear anything I had to say and hung up on me. So because of them dropping the ball i lost a total of $1025 between my wife, daughter and myself. I would never give blood to this organization again. Nobody wants to take the blame for there screw up, they put the blame on you and dont give a shit about the donors...

I am a long time platelet, donor I love helping people out. But the management of this company, the higher ups need to be removed. They have a great set of employees that work for this company. But the upper management doesn't listen to their own donors. Somebody from this company bought these chairs. For platelet, donors that never donated platelets in their whole lives. These chairs that they have are garbage, you get back pain and they become uncomfortable. I want to see the person that ordered that chairs set it 42 hours. Also when you used to donate, and they had a gift card giveaway. As soon as you would hit that plateau, you get the gift card immediately. Now you have to wait until the end of the whole promotion, which is usually odd a month or two, which is crazy. I've donated many gallons of platelets in this past year.Pretty much I was almost maxed out. I'm getting to a point I might just go to the local hospitals and donate directly because their chairs are more comfortable.Then the blood center chairs. The only reason i've been back there so much.This year is because of their employees that they have that they do not appreciate. I've been going to the melville center.They supposed to be redoing that center for the past six years. I could run New York blood center. Better any day of the week than their higher-ups. Can they get all those nice paying jobs to run this place? But they never worked in the blood...

Everyone there is very nice and helpful. They all care about helping people and are committed getting the desperately needed...