Parkwood Indoor Tennis — Local services in Town of North Hempstead

The front desk can’t organize the schedule! You never know what class you singed in for. If your level is intermediate you can end up in a class with all beginners and just waste your time and money. There are a lot of people working at the front desk and they don't communicating between each other. They never know who does what, because of that they are always confused.

Be prepared that every new seasons you will be obligated to do the front desk job, figuring out what class is best for your level and making sure that the front desk actually signed you in for that particular class and all people at the front desk know that you are signed in. Otherwise they will ask you to clarify what class you are in and who you are during your tennis lesson. And instead of playing for an hour you'll be talking to the front desk for 30 min.

Rob at the front desk is rude and arrogant. Instead of helping you he’ll brush you off.

The administrational of this tennis court please figure out the issue with the schedule. Straighten it out already. it’s very frustrating that instead of playing tennis you have to do the front desk job and waste your...

My husband was so happy that he finally got a spot on Thursdays to play tennis after a few years of waiting. However, he registered and played for only two weeks before the schedule director called requesting him to switch into either a higher level class on Mondays or lower level class on Wednesdays. My husband only has Thursdays off during the week, and thus is not able to attend either of those options. Why can't my husband remain in the Thursday...

Customer service is absolutely horrible. Not going to name any names (Joann). Is completely rude and agressive as soon as you call. It makes you wonder if anything is going on in her personal life…. Would...