Mirabito Convenience Store — Local services in Town of Oneonta

This review has absolutely nothing to do with the employees working here, it's strictly corporate. They hire managers that are incredibly hostile to their workers, but at the same time the managers have no idea what they're doing. Your points will magically be erased from your rewards card, with no chance of getting them back. This happens way before the 90 day limit. Their POS systems go down way too frequently and it takes corporate hours to get them back online, if they had a proper UPS set up this wouldn't be a problem during bad weather. They're one of the annoying companies that try upselling everything as well. You go in for $50 of gas and they try to upsell you on a candy bar. Honestly what place does that have in a gas station? There's so many better gas stations than Mirabitos that will give you far less problems, don't give these...

The female employee working on 4/25/2021 @ 1:14 pm was very rude and when there was a problem with fuel card she started getting even more attitude with me. As if it was my fault. I stepped out of the way and said I'm not in a hurry if u would like to help the other customers so she did and when I came back in line she was refusing to rerun my card insinuating I was a fault while the efs lady said no it was the female employees mistake she entered ats or another button incorrect. But by the end the matter...

Went in for some slushies, the entire slushie counter was disgusting, tops everywhere, spilled drinks, very unorganized.

I was searching for a cap for my large drink and the cabinets underneath the drink area were open and had tops there so I tried some and was told rather aggressively I shouldn't be in there.

Would not have been in there if it was organized. When I asked for a large top for my drink I was told they had none. I also was unable to locate straws.

Very unorganized, would...