Atria Plainview — Local services in Town of Oyster Bay

I moved my mother into the Atria Plainview in January 2024, from Rockville MD. My mother had been living independently but was starting to fall and was frequenting the hospital and rehab due to injuries sustained. In addition to mom becoming more frail, We also learned that mom was not taking her medications as prescribed, probably being part of the reason for the falls.

Before making the decision to move mom to the Atria, my wife and I toured several facilities in the area. The Atria was the cleanest, most bright, cheerful, and active community by far. Honestly night and day to other communities. We know that it was the only choice for us. Anyway, fast forward…. Mom immediately made friends due to the community staff and social director prodding her to join events and get involved in daily happenings. With medication management and assistance with bathing and dressing mom has really thrived and is in better shape than we’ve seen in years. As I live close to the Atria and had opportunity to stop in on my way to work a few times per week, I was always warmly welcomed in to join mom for breakfast or just a cup of coffee. The community is really like an independent apartment with support. It’s a great place. Anyway, I can tell you that the Executive Director Teresa, Resident Relations Director Lisa, and Resident Care Nurse Director Kaylon are fabulous. They know all residents on a first name basis and are loved by the residents. They are a true family and make sure everyone’s needs are met. Even the visiting family. My family and I can not say enough good things about the Atria Plainview. You...

Atria Plainview still owes me $100 ($50 for a show I did nearly 3 years ago and another $50 for a show that Atria canceled, citing the lame “budget” excuse. I had less than 2 weeks to try to schedule a show at another facility, which I was not able to do) I was always kind and cooperative with everyone, coming in early, staying late and chatting with the residents. I even did a last minute show, on the same day I got the call asking me to come in. There was never any expectation of my doing this on a volunteer basis or “pay to play”. The residents and most of the staff were lovely. However, some of the staff and family members were extremely rude and condescending, treated me like child and nearly reduced me to tears. They also gave all the other entertainers raves and free photos/publicity and ignored me completely. Horrible experience.

Re: the owner’s response - the account is still...

My mother has Parkinson Disease, and my father has been her primary care giver. It was getting to be a lot for him to care for her and do all of the cooking, cleaning, laundry and daily chores. After she had a bad fall we wanted to look into an assisted living for them. We wanted them to remain together and have some of the caregiving tasks get taken off of my father’s shoulders. It has only been a week now, but so far it has been great! They are eating very well, participating in some activities, and they don’t have to worry about cooking, cleaning and laundry. They also have a driver that can take you to doctors appointments and other places within 7 miles of The Atria. That was wonderful when my dad was visiting my mother in a rehab facility. The staff at the Atria has been wonderful! Everyone is so friendly and welcoming. We’ve had nothing but a positive...