Came back to read the reviews after I stopped coming here due to rude employees. I can see that I am not the only one. It cost you nothing to say hi, thank you and have a nice day. It cost $0. If you can't do something that's supposed to be a common courtesy then you do not need to work at a place with customers. Coming here gave me so much anxiety because I knew I would be greeted with rudeness. I used to order from here all the time. Through uber eats and through their website. They called me one day to tell me that they cannot fulfill my add ons because it cost more. I said okay we'll charge me more because when you order on those 3rd party platforms that they CHOSE to do business with it tells you that you can add things on but the business may charge more. I said okay. However; town bagel said that they cannot charge me more that they would have to cancel my order instead. I told them that it's wild because their uber eats menu is different from their store menu which is why I had to add things on in the first place and that they need to correct it so that it can be the same. He told me that he doesn't know what I am talking about. And that uber eats does not allow them to list everything (which is a lie btw. I order from places all the time where their store menu matches uber eats). So after he did nothing to help me I went on their website and contacted the owner with my concerns and received no response back. You can be making so much more money if you were trained on dealing with customers. Cause at the end of the day, it doesn't matter how good your food is. People are not going to continue to patronize a business who treats their customers like shxt. Especially since yall over charge people anyway. But that's another story for...
Read moreTown Bagel is one of those places I always enjoy when I go — and yet, for some reason, I don’t go nearly as often as I should. Every time I visit, I’m reminded how good they are. Their bagels are fresh, flavorful, and made with care. My personal favorite is the salmon cream cheese bagel, which they do perfectly, and my wife loves their classic cream cheese bagels.
One thing I really admire about Town Bagel is how well they handle the morning rush. They’ve got the process down to a science — the line moves quickly without sacrificing quality or service. The staff are efficient, organized, and friendly, and the whole place runs like a well-oiled machine.
The bagels themselves are top quality — great texture, fresh ingredients, and generous spreads. It’s a shop that clearly knows what it’s doing and takes pride in it.
I honestly wish I went here more often, because every time I leave, I’m thinking, “Why don’t I do this more?” Town Bagel is a Plainview gem, and I’m glad it’s part of our...
Read moreConsistency at lunch time is key for me to stay fit and keep on my diet track so Town Bagel is right up my local business alley! My usual is a chopped salad that I fax over almost 3 times a week. I love this salad so much that I crave it after hours and that's not the norm for someone who thinks of salad usually as "eh". At times my whole office has ordered from these guys at once faxing over about 10 orders and most of the time, they get it right. Orders are usually ready for pickup about 20 min later and you dont have to wait in the long line either! And for the price, chopped salad which can easily serve two plus a bagel for $10? Well ya got me there!
Coupla things to keep in mind though. This place gets nuts about 12:15pm onward and the parking lot is way too small to accommodate all the other places in this strip center. So do yourself a favor if you don't wanna pull all your hair out looking for a parking space, and get there before 12:15. You can...
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