Walgreens — Local services in Town of Palmyra

I have had nothing but issues with this pharmacy. I take a medication that is extremely important to my health and I can not go without it. This pharmacy multiple times has canceled my prescription without notifying me or being able to give me a reason. My doctor would call it in again and magically they would fill it. Multiple times I have gone to pick up my prescription and they would break for lunch an hour before their sign says they’re scheduled to. I have called to make sure my prescription is ready, I tell them I’ll be there in 5 minutes and they say okay. I’m there 5 minutes later and they’re breaking for lunch 45 minutes early. I have called on a separate occasion and they says my prescription is ready, I go to pick it up during pharmacy hours and the pharmacy is closed due to the pharmacist leaving for the day early. I seriously do not understand why I can’t get a simple phone call if they know I’m on my way and they know I can’t miss my medication times. Which I know they can do this because a couple months ago I called to see if my med was ready, they said yes. Then I got a call about an hour later from a tech. She was calling to tell me they were closing early for the day and told me when to get my prescription by. Today was the last straw for me as my doctor yet again called in my prescription yesterday, I called to see if it was ready or being filled. They are not open yet so the automated message system says they don’t have a record of a prescription being called in. I logged into my Walgreens online account and yet again my prescription was canceled without notifying me! I took my last dose today which they know as I’m not aloud to pick up my new medication until the day I take my last dose. I could go on and on about situations I’ve had with this pharmacy. I also have severe allergies and need an EpiPen. My doctor has called them in, I get told they need to order it as it’s not in stock. I am understanding and wait over a week. Then I check my online account and yet again it’s CANCELED WITHOUT NOTIFYING ME. My doctor calls it in again and conveniently they have it ready THE NEXT DAY! I work in health care and I very much understand limited staffing, insurance issues, medications being out of stock, and other things that can happen. But honestly after there has been multiple ongoing/different issues I’m just done with...

On June 9th, 2025, I went to this location to deposit money into my account. I intended to deposit $999, but the cashier told me I could only deposit $500 at a time. She asked for my ID, which I placed in her hand, expecting to get it back in the same manner. However, when she finished with my ID, she placed it on the counter, closer to her side, which meant I had to reach over to get it back. I sensed she might be problematic, so I began to record the interaction on video. She called for her colleague, and I initially thought she needed help with the waiting customers, but instead, she wanted her colleague to watch the transaction. Eventually, she let her colleague assist the other customers due to the process of my transaction taking longer than usual. After I gave her my $500, she held it up to the light in the store and I assumed she couldn't see the watermark which is why she used her phone's flashlight. When she got to the last bill, she pretended she couldn't see the watermark, even though I could see it clearly from where I was standing, and I wear glasses too. At that point, I was worried she might lie and cause problems for me (unfortunately, I've experienced unfair treatment from racist white women in certain areas of this state). After that, I tried to give her the rest of my money, but she said they could only accept $799, which was odd since she hadn't mentioned that before. I've been to places where I could deposit at least $1000, so I asked if they were the only location with a deposit limit, and she said she didn't know. I'm not sure if the deposit limit is legitimate, but her other actions were inappropriate, and given the current climate, it's hard not to think they made assumptions based on my race. They don't deserve...

I switched here during the medication shortage because it was the only place who seemed to have my adhd meds. My Dr switched my meds 2 months ago which was a mutual decision. He put in a 90 day script to this pharmacy. He always puts it in generic. I got the notification at 9:20 am the day I needed to pick it up as I was on my last dose. 2 hrs later I got no notification about it being filled or even out of stock. I called the pharmacy to get told my Dr ordered name brand and needed to re-send as generic even though I know there are laws in place to allow the pharmacist to do this. I called my Dr's office and it was sent again as generic. Then I called again after getting no notification of it being filled and they claimed the generic was out of stock which was something the young lady FAILED to tell me earlier. EVERY OTHER PHARMACY TELLS ME IF MY MEDS ARE OUT OF STOCK AHEAD OF TIME. This isn't my first time having issues with this pharmacy but this was the last straw that caused me to write this negative review. These people are liars when it's convenient for them and they don't warn people of shortages like every other pharmacy I've gone to. I will change this review once they improve their customer service and gain knowledge of...