I must change my view regarding the CVS pharmacy at 1100 E Boston Post Rd., Mamaroneck, NY I was asked to put a positive review against m6 better judgement. Her3 is how I feel about above mentioned pharmacy.
This is the second time, different pharmacists that treated me rudely when questioning the availability of my prescription. Last Thursday, 8/8, the pharmacist (I don’t know his name) actually hung up on when I asked him why he told me script was not on back order so it would be available 8/13. I was told all he had to do was order it and it will be filled the following Monday When I questioned him asking why he mislead me (actually lied to me) thinking script would be ready, he did not have an answer so he hung up on me.
There is also a girl that works there that whispers to her co-worker evertime I go in. Make me feel uncomfortable. After months of the girl doing this I figured out that she just wants to break my spirit. I go in there happy and leave scratching my head feeling awkward.
More to come. If allowed, I will name the people I am talking about. On that note, I am leaving the pharmacy and going the an extremely friendly staff at...
Read moreIncompetent staff who lack integrity and have an inflated ego.
The Pharmacy staff must have a kindergarten education. I have all of the proper documentation for the online scheduled appointment with CVS.
They screwed up the name in the documentation. They claimed that it was my fault for improperly entering my information in their "system". Then their system causing an issue, then they "ran out" of tests.
After an hour of making me wait, without explanation, and without asking permission, they scheduled me to another CVS two towns over.
They caused me to be late for another appointment.
This all could have been avoided, had they properly entered my information.
If you make a mistake, own up to it first. Next, make the proper notifications. Finally, correct it immediately, without issues.
I feel sorry for the patients, customers,and management.
Get your...
Read moreI couldn't possibly be more disappointed with this cvs pharmacy at 1100 E Boston Post Rd, Mamaroneck, NY 10543. No more second chances for them. I am absolutely fed up. This is not the first time having issues with them, but each time, I gave them the benefit of the doubt thinking it was just an off day. But apparently this is their normal. My first attempt to pick up the prescription was at 11:30am in the morning but kept being told to "come back later." I returned multiple times that day but kept being told the same thing. After realizing they couldn't get it right, I had to have them transfer the prescription to another pharmacy. I wasted so much time going back and forth when they could have just assessed the situation and transfered the prescription to another pharmacy hours earlier. Save yourself the aggravation and fill your...
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