I had a very good experience with the salespeople and delivery people from Mattress Warehouse. Jeff didn't laugh at me when I told him that I put towels under my old mattress to fix sagging. He was thoughtful and helpful. He explained the background of the company. He listened to me describe the horrible issues I had with mattress purchasing in the past (never could get a firm enough mattress). We tried mattresses from the cheapest available to those on the high end. He and Rosanne worked on getting the price where I was comfortable. It even had interest free financing for 1 year. The delivery people came early, put on booties and were careful in my home. The mattress has a 10 year, no more than 3/4 inch sag warranty. I definitely...
   Read moreI cannot say enough wonderful things about Roseanne at Mattress Warehouse in Smithtown. She is one of the warmest, kindest, and most compassionate individuals I’ve ever met in customer service. Roseanne truly goes above and beyond—she takes the time to listen, understand your specific needs, and makes sure the mattress you choose is perfectly suited for you. You can tell she genuinely loves what she does, and her passion shines through in the way she treats every customer. On top of the outstanding service, the prices here were incredible. This is hands down the place I would recommend to my family, my friends, and anyone looking for not just a mattress, but an amazing buying experience. Roseanne made it...
   Read moreI had a fantastic experience at Mattress Warehouse in Smithtown, thanks to Jeff! He was incredibly knowledgeable, patient, and genuinely helpful throughout the entire process. I ended up purchasing a Kingsdown mattress, and I couldn’t be happier with the choice. Jeff took the time to walk me through all the options, answered every question with honesty, and made sure I was completely comfortable with my decision…no pressure at all. It’s rare to find someone who truly cares about customer satisfaction, and Jeff absolutely does. If you're in the market for a new mattress, I highly recommend asking for Jeff. He made the whole experience smooth, stress-free, and even enjoyable. Thanks...
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