Verizon — Local services in Town of Smithtown

SCAM ARTISTS!!! STAY AWAY!!! My girlfriend has purchased from this store previously and the last deal she got they blatantly lied to her stating she was getting a free mobile hotspot device when in reality it was a $10 per month charge that we couldn't get out of without paying a cancellation fee!

Well today we decided to give this place one more chance... We went there to purchase an iPhone 6s for her daughter for her birthday. On the Verizon website, this phone is advertised as $18 and change per month. When we went to the store the staff member immediately scoffed at the idea of getting such an "inadequate phone". After I insisted, he goes to get the phone. This phone was definitely used and not new! Not sealed and the box was ripped. He then proceeds to inform us that its more than the 7 because they have a promo on the 7. He quoted me a price of $25 per month for the 6s!!! Absolute lie and ripoff!!! We left the store and went to a corporate Verizon store and wouldn't you know...I got the 6s for the $18/month that is advertised!

Stay away from this place! Liars...

Went to change phone companies and decided to go with them (I am coming from sprint). When I got there I took my mom with me to make sure they did not jip me out of things and two just in case my credit wasn't good enough. So we went in and they had a buy one get one iPhone deal. I have the 6s mom 6s plus. Our sales rep seemed a little pushy but I went with it, shaking it off. While we did the transaction she told us how much we could be paying and it came out to more then what I would have thought. Especially if if was a buy one get one deal... We got no paper work saying what was signed and what we completed that day. No Receipt that told us out total. Nothing. When I switched to sprint I got a whole booklet of what happened. Now I am hoping I can get my phone back because sprint told me they needed it to end my context which I was told they (Verizon) would take care of. Let's see...

THANK YOU TO AUDREY, THE SALES REP WHO ASSISTED ME!!!!

I had a exceptional experience at this store! Let me start off that, I am clueless when it comes to this stuff. The woman who helped me was very professional, informative, and super kind. So anyways, I was looking to upgrade my iPhone 7. I have 6 lines, including mine, and a tablet on my plan. I was paying a little over $600 for my plan. When she pulled up my account information, she informed me of a better plan with many more perks than whet I was paying for. She dropped my bill about $200, got me on a much better data plan, and upgraded my iPhone 7 to the iPhone XS. I could not be happier! I mean, who doesn’t love saving money??? I will definitely be coming back to this store soon and upgrading 3 more lines! If I could rate higher than 5 stars, I would! Thank you Audrey for a very friendly and...