Fisch's For Home - Laptop Shack — Local services in Town of Wallkill

Absolutely horrible experience. Would not recommend anyone to go here. Brought my laptop in for repair. Lady that was working there told me that they'll have someone take a look at it and charge a service fee. If it could be fixed they'd keep the fee, if not they'd refund me the service fee. For the next 2 weeks, it was literally impossible to contact this place. Their calls went straight to voicemail and whenever I tried to go there during business hours that were listed online, they were closed! I went by the place maybe 5 times during business hours and each time they were closed. Finally, I luckily caught the place open one day after 2 weeks. The lady working there looked half awake and looked like she didn't want to talk to anyone. My laptop was on the desk for who knows how long and she told me it can't be fixed AND they'll keep the service fee. When I asked how this was contradictory to what she said initially, she didn't answer and brushed me off by being rude. She was even being reluctant giving me the number of the owner. After many calls to their other store to try to get a refund like I had been told, I never got an update and lost around 70 dollars and wasted time. Horrible customer service and disturbing way to...

This is my second attempt on trying to support this small business. The first time I came the lady in the front basically said she was just a face in the store and couldn’t really help me I would have to come back and speak with someone else. When I asked when she said I’m not sure 30 min maybe a hour. So I left. This is next week now and I looked up their business hours which they should be open by 9 am. So I came early In hopes to run into the owner or someone who would be able to assist. Just to get to the front door @9:15 am and the doors are locked and no one inside. Im really disappointed because we already have this issue with staples! I wouldn’t...

I needed to get my tablet screen fixed because it shattered, and they quoted me at $160.00. I then agree to give it to them, with a non refundable fee of around $80.00. Once I gave them the tablet and paid the fee, the price jumped from $160.00 to 380.00. I can understand a small jump in price from the estimate, but that jump in price was ridiculous. I ended up doing it anyways or I'd lose the $80.00 I'd already given them. My tablet got fixed quick and they did a great job, I just wish they'd been honest when they quoted me on how much it'd be, or say they wouldn't know till they contacted their vendor for a more...