"Honesty is not the best policy", Unfortunately my experience renting a U-Haul cargo van didn't go well. I rented a cargo van @ 10:14am weather was clear and very cold (5-degrees). The gentleman that helped me was very nice, he explained the procedure very clearly. As the van was warming up, the windshield was full of frost. While the vehicle was warming up I did a walk around and inspected the vehicle and completed my text check out with no noted damage. I drove a total of 32 miles for the length of the rental. I drove from a storage facility to my residence, never exceeding 40 mph. As the windshield defrosted I noticed a small chip in the windshield. I attempted to re-enter the text vehicle condition app., but once is filled out I couldn't make the adjustment. I am not happy about the additional $95.00 charge. I returned the vehicle @ 330pm, I also filled the vehicle and returned with more fuel than I received it. I went inside and brought this to Wadeson's Mgr. I never had a chance or given the benifit of a doubt. I will be taking my business elsewhere , Ive been a customer a long time and believe in taking care of local stores. Next time ill be heading to...
Read moreVisited Wadeson's many times this year (almost weekly) for various home improvement projects. As mentioned by other reviewers, all of the staff here are very knowledgeable and helpful. On the one or two occasions that what I was looking for wasn't on the shelf, they offered to order it for me. Also, the advice of the in-house expert (he looks slightly older than the other staff and seems to have tradesman's experience) has saved me money and prevented me from making mistakes in multiple plumbing projects. There's always parking available as well as someone to help load heavy things like gravel into the car. Whereas I have often bought the wrong product on Amazon which ends up as useless clutter, whenever I go into Wadeson's I can easy see the dimensions and quality of each item. It has proven to save my time and money in the long term. Highly...
Read moreWhen I picked up the truck it started and had the engine light on and the low tire light on. Took pictures went inside and Steve said don’t worry it’s because of oil change. I don’t buy it but needed the truck so I took the truck. The paperwork said I had 7/8 of fuel but my picture shows 3/4 of a tank. They told me to upload photos which I did. When I returned the truck 3/4+ fuel. They tried to charge me $19 for not returning truck with 7/8. Had to complain to the owner to get that reduced. Did I mention the Truck’s Air Conditioner was throwing HOT AIR and I was not given a discount or an apology!
Steve the worker cursed at my wife. For parking in the wrong spot when she came to pick me up when I was returning the truck.
They lost me as a Customer and I live and work volunteer in Warwick. Imagine...
Read more