I have been to this location more than once and the service has been ok , I am new to the area and realize that the nail techs do things differently here and that is ok , however I had a horrible experience during my last visit, after expressing to my nail tech that the lines on my French manicure were too thick she assured me that she would even them out during the process , however this did not happen and when I asked for a simple fix I was yelled at by both nail techs ( Derrick and the older woman )and they refused to try to accommodate me by putting regular nail polish over the dipped powered. I assured them that I would pay for all services including the French manicure and the change of polish , Derrick attempted to call mall security on me and the two both began yelling at me saying that they could not fix and could only soak the powder off, time would not allow for this so the simple solution for me was to just paint over so that the nails would be wearable. I was extremely offended and believe that their responses were due to me being a black woman. I work in the industry so I am very accommodating and polite , not only do I tip but I am understanding , this treatment was disgusting. I will never...
   Read moreI never usually take time to post rating but this is necessary. This was the worse experience I have ever had getting my nails done. The staff were on the phone while doing my nails and taking continuous smoke breaks. I was left unattended several times and was reprimanded constantly by the staff about moving Too much even tugging at my finger. The seats were very uncomfortable. I had left over ANC glue on my hands and asked for it to be attended too but was told it would come off eventually. No lotion was applied and overall was an uncomfortable, overwhelmingly not relaxing experience. Highly...
   Read moreDont even bother making an appointment they are money hungry and will schedule 5 people for 10 minutes apart with only two people working. When has it ever taken 10 minutes to do any kind of nails NEVERRR if they do them the correct way. I used to love going there but I will be finding a new place sad I been coming here for just about 10 years. They need more staff or they need to be honest with their customers like myself who has a one year old and time is...
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