After I had spent countless hours on line; ordering and trying on dresses that did not fit my style, I was forced to send all of it back. So I thought I would give Saratoga Closet aka Bride and Gown a try. I was looking for a wedding dress and after trying on about 20 dresses in the store, I found the perfect dress! The dress fit me like a glove, fit my style and was in perfect condition with the exception of needing alterations height wise but that is to be expected. Since this is my 2nd wedding, I did not want to spend a fortune on a dress (did that the first time).Additionally, my girlfriend found a dress to wear to my wedding! Eliza, the owner, knows her trade and was incredibly helpful in finding me the perfect dress! Brittany was incredibly sweet as well. I reduced the overall rating by one star because the store was late opening for my scheduled appointment.My girlfriend and I were about to leave when they finally opened. Hence 1 star deduction for promptness, However this should not discourage you from shopping here. They have a fabulous selection of quality wedding dresses and at reasonable prices. You just may need to be patient until the store opens. Good luck and have fun shopping at Saratoga Closet! You...
Read moreI was not impressed. It was a mess. The bridal area looked nice, but the consignment area was piles of clothes. I was unable to actually look through anything. The front room had some semblance of organization. The back room was a disaster. It stinks because there were some high end items I may have been interested in, but I was so uncomfortable while in there, I felt claustrophobic. The tops that I looked at were all miss sized, ie; mediums in the xl spot. The few tops I looked at were unremarkable. I saw some high end bags, no price on them, and some lower end bags as well. I was not impressed with the woman working there either. She was nice when I first walked in but threw shade while I was there. I wish It was better organized so I could actually browse, but unfortunately it’s not the store for me.
-I can say for certain I was not told about moving or anything else. I’m sorry that you are going through hardship. Hopefully everything is sorted out now, and that you have been able to curate your collection the...
Read moreShowed up for a quick shopping trip on a Sunday and the store was closed. Store hours are limited to four hours a day, and as a mom with a full time job shopping time for myself is limited. Sorely disappointed that the store is never opened when I am able to go, and really bad business policy to not keep updated store hours online. Not sure how this place stays in business.
UPDATE** to clarify: we tried to ring the bell, knocked on the window and door at 1pm. we tried again at 2:30. I also called the store several times thinking someone was in the back. NO ONE was there- its to bad the owner does not adhere to the posted business hours. There was nothing posted on the door other than a note "Door Sticks" but it was locked so it...
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