Petco — Local services in Towson

I am very upset so Feb 9 I purchased 12 fish 2 frogs and a black snail ,,, it was a sale buy 3 get 1 free tetras ,, so once I got them home I let them adjust in there bags in the tank for about 30mins then release them into the tank things were going great until February 15 my fish seem to go to the bottom of the tank and had white stuff on them at this time I didn’t know what it was.. So the following day one of my angel fish and 2 of my sword fish were fighting for there life then passed ,,, I then seen some of my plates had the white stuff on them also, so I decided to call Petco this location where I got it from and explain what was going on and ask was anything wrong with there fish ? I was told no but even if it was they would’ve died that fast which isn’t true , any fish not treated when sick can die in a few days ,,,. So the following Tuesday I went to talk to manager and I end up talking to the man who I spoke with on the phone … So as I went to the tank where I purchased the fish from there was a sign saying they were up under quantity , so I asked him how long have they been quarantine for, and he responded 3 to 4 weeks now Remind you, I just got them the week before last and there were no signs I have a video ,,, so I Purchased some more fish that Weren’t in the quant tank to make up for the fish that passed because they Wouldn’t give me a refund because I didn’t bring dead fish, but I had pictures but I guess that wasn’t good enough. So The following day I woke up to my fish flipped upside down with ick all over them, which means my fish by sick Fish and I didn’t find out until that Tuesday because there was no sign prior week when I purchased,,, . So I spoke with General manager he was a asshole. He said I was lying. The signs been up for the last four weeks told him I had proof in the video he told me to get a lawyer corporate because he will no longer service me so that’s what I did. Here you will see pictures of my tank before I purchase the fish and my tank tarter purchased the contaminated fish. Before I got these fish, I had 46 fish three algae eaters a Plaint Fish and four frogs now I have 14 fish and two frogs, and I have proof there were no signs on tank in video I couldn’t post but did screenshot and proof that someone I know went through the same thing with this store ,,,, my fish were special to me because my brother got them for me in October and his passed in September I...

Yesterday February 8, I was in the store picking up dog treats. I went around a pillar In the front of the store. , that had boxes stacked in front of it. There was however one box that was on the side that I didn't see. I tripped on it and fell. A customer help me up and inquired if I was Okay. An employee approached did not ask anything. Nor did he identify himself? All he did was straighten the Box. Leaving it in the same spot. I asked for a manager. He said he was the manager. Did not tell me his name. I informed him that box was in a dangerous spot and needed to be moved . Because it was a tripping hazard.. He then moved it. He never asked if I wanted to fill out an accident report. Or any other details. Just disappeared. This concerns me if they're not interested in the welfare of their customers Why should we risk ourselves going...

My son and I drove from Havre De Grace in Hartford county to buy a blue crayfish my son has been wanting a blue crayfish for months so we finally found one online at the Petco in Towson and we called to make sure they had them and they did but we got there quarter of six and the manager would not sell us the blue crayfish because he said it was too close to closing. I begged him I pleaded with him to please sell us the crayfish that cost $30 it wasn't like it was a cheap pet like a goldfish or something my son was crying and the man was very rude and ignorant and would not sell us the crayfish. He told us to come back tomorrow as my seven year old boy was crying. I will never buy anything from this store and that man should be fired. One of the worst managers ever. please if anyone has a heart for children do not shop at Petco go...