Khadim Jewelers — Local services in Tracy

The customer service at this place is very poor. The gentleman working there showed no respect to customers and hardly moved from his chair to assist them. He had a very bad attitude.

Be cautious about the pricing of gold as they can easily deceive you by manipulating the gold price. They showed me 22k gold earrings but gave me pricing for 24k gold. When I asked for the current gold price, instead of confirming it themselves, they asked the gentleman sitting in the chair who confirmed the 24k gold price. They are very tricky, so be careful and watch out for your hard-earned money when dealing with these kinds of bad business practices.

The only person who showed respect to the customer was the security guard. It's worth noting that even though he sat outside in 95°F without any shade, he still greeted customers with a smile. However, the staff inside, who were in the air conditioning, had very...

Best jewelers i saw in my life. They are very truthful sellers. I bought indian kdde for my grandmother and by mistake i give them $100 extra. bcz i was just got from the bank it was new sticky notes .The seller also don’t know that i pay $100 extra but next day i saw my receipt it was showing $3450 but i pay $3550. I just called the jewellery shop and tell him what happened, he talk with very respect and said i trust you mam you can come any time and can take your $100 back from shop. I told him you can see the atm receipt but he said no mam I trust you . They are bestttttttttttt jewellerssssssss....

Very poor customer service. At the time of purchase I was told it will be readily available however on the receipt it was written 4 weeks and the week later when I called to check in if the order is ready for pickup, I was told it is ready and I can come to pick it. When I reached the shop to pick up order, they said it's not ready and wait time is 4 weeks. Very unreliable rate. First they told me a higher rate and when I told them about my previous visit just couple days ago, he quickly changed the rate. Raised eyebrows. He said on calls we always say order is ready...