Cover Up — Local services in Tremonton

I am so disappointed, as a local business owner, I wanted to keep my business in town and support a local business. But when you pay premium prices you would expect to get what you ask for. Not the case here, I specifically showed the owner on a shirt and I specified in an email that I wanted to get some names on the back of the t shirts that ran across the upper qss shoulders right under the collar and wanted it as full as we could get them, meaning big and bold so it would stand out. Instead I got small letters and in the middle of the back nothing close to what I asked for. And all I got from the owner was well that's not how we normally do them. Ummm.. A word of advice take the time to listen to your customers and try to understand what they are asking for because some times people don't want normal or the ordinary. Some of us are looking to be original or are wanting something different. And for what I was charged that should not have been an issue. Sorry but I would not recommend anyone to this place. You can go out of town and pay half for the same quality of work and actually get what...

I had 4 Nike Golf Shirts delivered to Cover Up for embroidering our Family Golf Tournament Logo and our names on the shirts. The shirts cost $75.00 each at Golf Galaxy. Cover Up completed 3 of the shirts okay but ruined the 4th. A woman who identified herself as a "Half Owner" answered the phone when I called. Cover Up put a Name Patch that looks more like a Gas Station Name Tag than embroidery on the shirt to "Cover Up" the tear they made in the shirt while sewing in the name. I explained that this was unacceptable. The "Half Owner" stated, and I quote "Accidents happen!" and refused to even discuss the problem any further.

I cannot recommend this company...

The 'COVER UP' workers/owners have been doing custom printing/embroidery for longer than anyone I know in the business. They are courteous, knowledgeable and Rachelle even remembered which font I had used on a similar order from years before ... incredible! Each of our gift recepients rave at the quality of work when their name or logo is embroidered or screen printed on a shirt, towel, pillow or when vinyl is cut. They've had great advice over the years whether it's been for school team jackets with my own designed logo or our personal gift items. There is no beating their prices,...