Men's Wearhouse — Local services in Tucson

From the moment my son and I walked in the door and were greeted by Matt, we knew we were dealing with an absolute professional! Matt’s clean and stylish look coupled with his expert knowledge and impeccable soft skills set everything in motion for a truly enjoyable and memorable experience. We told Matt what we were looking for and the master consultant went to work pulling together a complete look that made my son feel like a celebrity. During the one hour that we we were in the store, Matt kept the conversation flowing and the smiles going! We laughed and reflected and I even got emotional as I saw my son in his outfit that he could have worn on the red carpet. This was perhaps the best shopping experience that I have ever had. Period. I would like to thank Matt and the entire crew for being part of this precious father and son moment.

Updated from my purchase on 6/5/23. This time it was my turn to buy a suit. Naturally, I chose my favorite place. When I make any kind of a larger purchase, I want to feel good about it. I’m a regular Joe, but I enjoy feeling a bit pampered. Devon (sales associate) and Nick (general manager) put on the white gloves for me once again. I immediately went back in my mind to all of my previous purchases from this particular location. Even before Devon placed on my shoulders what would become the jacket for my ensemble, I felt like a king.

Suffice it to say that by the time my suit was ready to be picked up after being expertly tailored (in record time by the way…thanks fellas 😉), it was perfect. The style, fit, quality, and price just hit!

My loyalty to this store hinges on the total experience (and of course vast array of high-quality styles) that the staff so impeccably provides each time. See you soon guys!

Update 1/28/24 Devon and the crew again lined up my son with a show-stopping ensemble that set off his winter formal. Devon’s keen sense of style and unparalleled customer service afforded my boy another five-star experience. The trust that we have in this Men’s Wearhouse is earned each time we walk through those doors!!

Update mid-April 2024 My son and I returned to the store to rent a tux for his final high school formal 😢. I requested Devon again because he helped us so many times in the past and he’s top-notch. With Devon at the controls, my son and I just sat back and watched the master go to work. With very little parameters given by us to Devon, he created yet another signature look for my boy. My son looked and felt amazing at his event. I cannot say enough good things about Devon’s ability to create such value during the entire sales process. Let’s hear it for those trusted...

Horrible customer service. The groomsmen all went here for our tuxedos. We were supposed to have red bow ties, vests and pocket square. The father of the bride was to have red tie, red vest and white square. Groomsmen all got red ties, black vests and one didn’t get a square. The groom also got a black vest. Father of the bride got black vest and no square. The groom called and they said they would give the groomsmen 50% back due to their error. When I went for my final fitting the shirt was too short and the jacket was too tight. They ordered another jacket and gave me another shirt. When I went to give my shirt a quick ironing, I got the worst odor of armpits. I stopped ironing and smelled the shirt and it totally smelled like armpits. I called them as soon as they opened and they said they would get me another shirt. But they never once apologized for anything. When we showed up separately, they told us they weren’t gonna do the discounts anymore. Instead they “Might” just give the groom the 50% back. When I started telling the employee about everything they had messed up, he just started walking away from me. He had told me he needed to go to the rear to give me a receipt when I first walked in but I believe he was unprofessional to turn his back on me while I explained everything that they put us through. I said “You’re Going to Turn Your Back On Me?”. His response was a very sarcastic “I Told You I Needed To Go To TheBack”. I told them to stick the 50% up their a$$ and walked out. They make you feel like they’re doing you a favor by renting you a tux. I will never go here and will tell anyone I know to share my experience with anyone thinking about giving this place business. They think they’re a high end store but have low end employees. Don’t waste your time or money...

Whenever the occasion calls for a suit or sophisticated attire, I make my way to Men's Wearhouse, not just for the quality of their clothing but for the unparalleled service provided by their manager, Nick. His expertise in menswear is nothing short of impressive, ensuring that every visit results in a perfectly tailored experience.

Nick's knowledge of style and fit is evident in his meticulous attention to detail. He doesn't just sell you a suit; he educates you on the craft of fine dressing, making sure you leave not only looking your best but also feeling confident in your understanding of what makes for great style.

But it's not just his sartorial savvy that makes Nick stand out—it's his remarkable ability to provide an engaging and enjoyable experience. On visits with my children, he includes them in the process, entertaining them, and making them feel like a part of the journey. It's a skill that transforms a routine shopping trip into a memorable outing for the whole family.

Nick's dedication to customer satisfaction and his flair for making every client feel exclusive is a rarity. If you're looking to elevate your wardrobe with help from someone who truly cares about your needs and goes above and beyond, then look no further than Nick at Men's Wearhouse. His service isn't just impeccable—it's an education and an experience that you'll want to return to time...