Probably the worse experience I've ever had at a nail salon. Got a full set that started at $25. Want them shaped into the coffin tips, that's an extra $5. Why? Because its more work. For being charged to have them shaped that way I expected them to be even..nope. I had to have her refile a few super crooked ones. I asked for a gel top coat since gel here is a lot more expensive than other places I've visited so that's another $5 extra. So far we are at a total of $35 which I had to pay for before the job was done since they were starting to close up...she proceeded to paint my nails with no real fan (she used a fume extractor) to dry each hand in between coats. After 2 coats of polish she then grabbed the UV light to start the gel top coat. The polish was not dry so she had me place my hands under the light for a few minutes before she started. After applying the gel top coat, she checked to see if they were done and in doing so smudged 3 nails..redid them and same thing happened again to my thumbs. She took the polish off again and said she could do those 2 with the gel polish for no charge but I didn't want it to be a different color. The acrylic was not put on well either. I have a few dents near the bottom of a few nails which will hopefully be fixed when I do my fill.
After getting frustrated with how everything had went and spending an 1 1/2 hours there I decided to just take all the polish off and do it myself at home. She refunded me the $5 for the top coat thankfully but I will not be returning. The 4.5 star rating they have is such an overstatement. Staff was nice but was not worth the $30 + $7 tip...
Read moreI went here on a recommendation from a co- worker. Got my nails done for my birthday, got a full set, nothing too fancy. They used tips. My nails looked great but two days later I broke a nail opening a drawer. It broke where the tip was. Went and had it fixed, they charged me $3. I felt they should have fixed it for free, but whatever. That night I broke another nail making bread. Who knew that acrylic nails wouldn't stand up to dough! Again the nail broke where the tips was put on. Hum... I'm starting to see a trend. I glue that one back on, it looks like crap, but it's holding. A couple of days later I'm washing my hair and my hair gets caught in a crack in one of my nails. Big surprise! It's cracking where the tip is. I apply some glue and hope it holds. Now today I broke a nail pulling up my pantyhose!!! Are you kidding me? Now that's 4 nails I've had to have fixed before its even time to have the fills done. They charge me every time and a 3 bucks a pop, not to mention if you use a card and don't spend at least $10, they charge you a dollar. Needless to say I think the quality of the product and/or the skill of the nail tec is seriously lacking! I would not recommend this nail salon to anyone who expects their nails to stand up to normal everyday activities. I think I'll...
Read moreI used to love coming here. Back when cindy and her daughter Kelly worked here. They relocated and cindy retired. The new owners are sweet but they did up the prices and their customer service could use some work too. As soon as you get up to go pay or dry your nails, they spray the chair you're sitting in with some disinfectant and wipe it down vigorously, in front of you. Idk, about you but i thought that was a little rude and was a bit offended. Lol i get the whole being hygienic thing, but really? Oh and do NOT get your eyebrows waxed here anymore!! They will butcher them tremendously!! I used love how cindy and Kelly knew what I liked and knew the shape and always did a great job. The new lady took so much hair off and was super rough. She kept holding onto my forehead and was such a brute throughout the whole thing. Not gentle at all. Since then I've found a new place on Campbell and ft. Lowell. Really good work and they're really friendly....
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