Hobby Lobby — Local services in Tulsa

This is a huge, clean well stocked store and the wife and I were completely enjoying the shopping experience. Unfortunately, as we were checking out and my wife was at the register I decided to take a few photos for this Google review. I did a couple of wide shots and then went out to the foyer to take pictures of the front display. There were a couple of store people stocking the shelves just inside the entrance. One of them was a young lady that was a manager. As I was coming back into the store, she stopped me and asked if I was taking pictures of the women in the store. I told her I was just taking pictures of the whole area and not anyone in particular. Then she told me 2 women had told her I was taking pictures of them, and one was a cashier. Maybe she didn't realize that I could see her the entire few seconds it took to take the 5 shots before I noticed her watching me as I walked past her headed into the vestibule. The way she looked at me I originally had that uh oh, I'm a black guy feeling. But when she approached me and lied about someone accusing me of taking their picture, I let her know I'd seen her the entire time and no one came up to her. Then she changed it to "last week someone was videotaping women in the store, and they needed to be careful". My response was that I was just taking photos for my Google review that she had just ruined it for the store. I don't mind her asking me not to take pictures, but I can't stand it when people blatantly lie to me like that. I will contact the store and let them know about...

I love this place, this location is the only one I visit constantly. Todays visit was extremely difficult for me as I recently became handicapped. Today was a very difficult struggle for me but I set out with a goal and did my best to accomplish it alone. If it had not been for the kindness of strangers the customers stopping and asking if I needed help almost every corner I turned. That overwhelmed me in a good way and I'm very grateful to those to even made multiple circles EVEN IN THE PARKING LOT to check on me. They saw me struggling to walk, saw me sweating, crying, almost about to pass out and the took the time to check on me.. My cashier was visibly irritated with myself and the lady in front of me because we purchased quite a few items, I assumed maybe her day was worse than mine so I overlooked her 'mood'. Understanding my situation and the outpour kindness that was shown to me today in the midst of the world we live in I choose not to allow one persons attitude to set me back from returning to this store, EVEN THOUGH NOT ONE SINGLE MANAGER, ASSOCIATE, CREW MEMBER, STOCKER OR ANYONE WHO CLEARLY SAW ME STRUGGLING ASKED TO ASSIST ME IN ANY WAY POSSIBLE! An employee from the tile shop offered assistance even..... If you were in Hobby Lobby today and offered to help a handicap African American lady who refused because of her panic attack I just want to say thank you and Jesus keep you, all of the love and kindness I put out I felt it today and I thank you kindly. HL not so much. MY FIVE STARS GOES TO THE...

Normally I don't have anything bad to say about Hobby Lobby, I am in this store at least once a week, however in their weekly ad last week,it stated all Paper Studio's half off, and their custom papers were reduced in price as well, so when their paper stacks are on sale I buy several at a time. When I got to the check out I was told "I'm sorry we can't sell you those (the Paper Studio's paper stacks with the label Christmas on them) for the sale price because Christmas isn't on sale yet. Okay I get that, but the add didn't say NOT CHRISTMAS, OR NO CHRISTMAS. IT SAID ALL PAPER STUDIO IS ON SALE. So I said but the ad reads, and I was told " but my inventory manager will get mad at me if I try and sell you this at the sale price because it's marked Christmas." So I said fine, keep it, now mind you that was another 20$ to already the $60.00 + I was spending, they lost out on it. I felt like they should honor what they put in print. If I could order this from another company I would. Only because I don't treat my customers that way, and if I put out something in print, I stand behind it. I've also started going elsewhere for what I can, so they loose even more of my $$ now too.

I spoke with corporate office and they said that I was correct, they should have sold the paper for the discount price. Kelly was amazing and said she would look into it and get the issue solved. She called me back the same day and let me know the issue was resolved....