AutoZone Auto Parts — Local services in Twentynine Palms

This store has wonderful customer service, I went into the store to purchase wind shield wiper blades and Brandon who assisted me, was quick and efficent, knew exactly what i needed, checked me out and then ask if he could put them on for me !!! Unbelievable service . Scott assisted me with the window wiper installation and within 15 minutes from start to finish, I was back on the road again. Thank you Auto Zone for such wonderful helpful customer service, FIVE STARS ALL THE WAY

The following day, I had a rat eat a complete line in the car which I needed some parts and tubing to repair the situation, so again I returned to Auto Zone for parts and I was assisted by Randy Rice, who was so very customer service orientated, he looked under the hood of my car, obtained a sample of what was left over from the rat chewing, found all the parts to make it work again and he installed the parts and tubing, car all fixed and running properly. It is always a pleasant experience at this Auto Zone Location and I greatly appreciate their great customer service and knowledge...thank you again, for all that you do, we are lucky to have such a wonderful auto store in Twentynine Palms...FIVE STARS ALL THE WAY AND STELLAR...

The only reason I would ever go to an auto parts store is for customer service. I normally buy everything online. Their service is stellar. If they do not have what you need, they will call their nearby stores and have them hold it for you. Otherwise they can order things and have them generally by the next day. I gave four stars instead of five for two reasons. Sometimes the wait is longer than it could be. But the big one is that while the employees do what they can to get what you need, it is clear that many of them do not have a good understanding of what they are selling and many times there is not anyone available that does. Seems like that if what you need is not in their computer, you are out of luck. So if you have something unusual, make sure that you go online first and get a part number that shows up on their website, otherwise, it is likely they can not help you. BTW, their parts database is quite good compared to other similar stores, and they have many handy resources on their website, including...

Great excellent customer service and all the way around, absolutely wonderful & awesome employees. They are all too wonderful! Although, one of the female workers has sometimes an attitude and had sold me an item that wasn't necessary. I was unaware of it, of course not until I got home, fiance/boyfriend schooled me after the fact I bought it. I appreciate Frank, he's awesome because he'll take the time and go way beyond. In other words, he'll seek to it that you get what you need, if he can't he'll try, and to get the answers to questions; especially the products that you may need. For instance, he helped me with a part that has to do with my mass airflow sensor to my 2014 Acura RLX. I had no idea of a certain name/wiring part &/or the color orderance to the pigtail wire harness plugin connector and Frank was able to give me good tips as well as looked up other data(spent way less then what I needed to). Twentynine palms has the best autozone I've ever been in (in my opinion) especially...