Smokey’s Hookah Shop — Local services in Twentynine Palms

Walked in today and asked "George" how one of the brand of torches works that he sells. He is a manager mind you. He said, " I don't know I don't use then. I know nothing about them". Ok, so you work here as a manager, selling products you don't know anything about? Is what I thought. So I asked, " ok George, what torch would you recommend then?" His response was, "I don't know you should do some research." I was caught off guard big time by his response at which I told him maybe he should do some research as a manager and be informed about what you are selling. He went to the corner of the store and turned his Rock music up loudly as an ignorant response as if he doesn't care. Horrible customer service and unbelievable to think this guy is a manager. 👎👎👎 He has long hair in Pont tail, wears a hat and arm sleeves which are tattoos. To be honest many establishments in 29 Palms are this exact same way. People who don't care and aren't invested in their jobs. Sad life they live. Go...

Terrible experience! The sales person was rude... told me I didn't have enough money in my account for the item (very much not the case). The item I needed was $16. So I went down the road to 29 Smoke Shop and found the item for $6. They were friendly unlike here and their credit card machine actually worked... have a feeling it didn't work here because of operator error. Never...

Great shop for all your smoke related needs. Owner is a nice, thoughtful, man who genuinely cares about his customers. Every time I go in we have a nice conversation about something new. If you ever have any issues with what you bought all you gotta do is go in and talk to them and they’ll usually give you a new one as long as you come in soon enough. Like I said they care about...