A1 Beauty & Bodywork Spa — Local services in Union City

I was not going to say anything because I had such a horrible experience but then earlier today the owner called me to reschedule my original appointment that was four days ago. I made an appointment Wednesday night for Thursday afternoon at 1pm. I received an email confirmation for a $70 Signature facial. I arrived at 1pm and the receptionist asked me if I was there for eyelashes. When I should her the email confirmation for the facial she called who I could only assume was Kelly only to tell me that the woman who was licensed to do facials was not available and if I wanted to reschedule. I was kind of surprised considering I had an email confirmation for the appointment. I explained to her that I would not appreciate that because I made the appointment for when I was available which was now. The receptionist then went on the phone again and told me that she would be able to start me. I asked her if she was even licensed and she said she, “only works here.” She showed me the flyer of the different services they provide and if I wanted something else. I noticed that their Signature facial is $70 online, $69 in the flyer, and $79 on the store front (same service mind you because the owner tried to gaslight me saying they were different services). I became increasingly uncomfortable and walked out. There was obviously no one there to do the facial I had scheduled or someone that wanted my business. I went somewhere else that was able to take me at 2pm. Yeah, I had spent 25 minutes there while they tried to figure something out. Today the owner called me to apologized which I appreciated but then got me upset when she told me I should call before coming to make sure there is someone there. Sorry not sorry, as a costumer I will NEVER call a business that is providing me a service to make sure YOU as an employee/owner made it to work and are ready to make money. I have been in the service industry half my life and I would never put that on the costumer especially if they are paying for a service that I am providing. I also took it as such an insult that I would actually want to reschedule the appointment 4 days later. I made an appointment on MY time and was willing to spend MY money. Not wait until your business was...

I was feeling rather stressed and needed to relax and my first thought was to book a full body massage with Kelly. On my first visit with Kelly I was made to feel very welcome and I knew right away I was in good hands. I liked the room the massage took place in, lighting, soft relaxing music, sacred space. The room atmosphere and the relaxing massage from Kelly was enough to send me a million miles away from stresses of everyday life. Kelly has an ability of putting her clients at ease and ensures you are comfortable throughout the massage. The hour goes so quickly and that is why I have been back to Kelly on a number of occasions. I would recommend to all my family and friends to book a treatment with...

My girlfriend and I started coming here 2 months ago and is now our go to Spa! We both have stressful careers and coming here once a week helps relieves so much stress. We typically do 1hr massage with hot stone and finish off with an Acne/ Facial cleansing. Everytime we come, we are treated with professionalism, hospitality and respect. Their prices are very reasonable for the service they provide. Definitely the best Spa in the area! FYI, they are very busy and are punctual with their appointments so call ahead of time to book an...