Xfinity Store by Comcast Branded Partner — Local services in Union Township

This store manager is horrible. He called the police on an 18 year old girl in his store who just needed help after finishing a call with xfinity customer service. He would not listen to what she had to say and when she became upset , I stead of having customer service skills he called the police on an 18 yr old and banned her from the store. The girl was literally crying in the store, she just needed help. I believe is name is LEE. LEE should not be in customer service! Shame on him. Also she had a friend with her and not only did the manager breate this girl but he berated her...

I can't drive, I've called customer service now again, I have to walk roughly 3 miles up hill and down hill to drop off a bad box originally sent to me. Yes a tech was sent out and replaced it. It works good now, but the tech wouldn't take the bad box. I don't know what to do? I want to return it but getting no where I have to mail it. Why couldn't the tek take it back? Ohh I can go to UPS, and they still haven't sent the QR code for a label. I don't understand the inconvenience! Ohh from what I've heard from the cars they don't do pickups. I'm trying to do the...

I went in to return unused streaming equipment in order to have the charges taken off of my bill and walked out with a new modem and discount on my monthly bill. Daniel took the time to explain my previous modem was outdated and unable to produce the internet speed that I had been paying for. Your service, along with Lee’s, is much...