Best Bet Computer — Local services in Union

I have used Best Bet Computers for both my office AND my personal home. My 3 kids use him as well (they're in both colleges and in the work force)

I have had only WONDERFUL experiences with them. Last week I went to the Genius Bar, at the short hills Apple store and while i do acknowledge that they are very knowledgable - they were unable to repair my Macbook Pro, saying that it was "too old". Having called upon Charlie in the past, I drove straight there and left the laptop with them for a "diagnostic workup". The advantage of using Best Bet is that they deal with BOTH windows AND apple operating systems (in my household we have several PC's and several Macs) and, for me anyway, its VERY REASSURING that my tech guy is intimately familiar with both! Surprisingly, they were able to repair my laptop (that Apple said couldnt be repaired) for $100...I was GREATLY RELIEVED

Ive had them come to my house for Desktop computer help and I've also driven there myself for laptop help

I find it comforting dealing with a small'ish operation (where they actually know who I am when i walk in or call) as opposed to a huge corporation where I have to first "make an appointment to speak with them", and if i'm "lucky" they'll give me an appointment in 4 or 5 days. With Best Bet my families needs have always been tended to...

I'm an actual customer. I bought two refurbished PC's for $500 to be used at a church once a week for operating our presentation software. The 'refurbished' PC broke down in less than six months and they do not want to give me the money back. They also mentioned their one month warranty on refurbished computers when I called. Yes, that's one whole month. Apparently if you put computer parts together on a PC that's on it's way out and get it to last longer than a month you have a bright future ahead of you as a Best Bet Computer proprietor. They also said they wouldn't be able to find my purchase in their database because the invoice software is over 30 years old and doesn't have that functionality. Shame on me for trusting the 40 reviews and the 5 stars for this place. This man...

I have entrusted Charlie Gao and Best Bet Computer with my personal and professional computer needs for more than 10 years. It's not possible to recommend Charlie in stronger terms.

Companies often have their own internal IT support departments -- Charlie outperforms them all. If I had to pick one word to summarize the relationship, it would be "trust."

Knowing Charlie and Best Bet are available and accessible, provides peace-of-mind that is invaluable. His slogan, "making customers for life" reflects the essence of what Charlie delivers!

Don't look for any other computer support -- you will not find a better...