Costco Optical Department — Local services in Union

If i had sn opinion for 0 stars it would be my choice. Horrible customer service. I have my membership for many years and i still insist in doing my eye glasses at this location. After today that’s it. I refuse to be treated so bad while paying for service that although is cheaper it still a lot if money. Either way they font have enough staff for the amount of people and the little staff is all stressed out dont care how they talk to you and give you wrong information just to keep the line moving. Not worth...

We go to our regular eye doctor every year and just provide the prescription to Costco optical. We've been doing this for years. However, we tried going to Target earlier this year just to try --- Never again! Their glasses are cheaply made even the branded ones, so every time the glasses break, we have to pay $25. We'll stay with Costco optical. Michael & his colleague were very knowledgeable and helpful from our last visit with my son. He's so happy with his glasses where we got a $50 off for two....

I have never had a problem with my glasses until just a few weeks ago. I had 2 pair of glasses filled. My everyday, distance glasses were not correct. I believe it may have been a physician's error, but I now have to go back to the eye doc to re-check. However, my computer glasses were all wrong. The numbers (prescription) were inserted incorrectly, plus, the bifocals in my regular glasses were so small that I was unable to read anything! I may have to re-think of...