DICK'S Sporting Goods — Local services in Union

I had the pleasure of working with Rich from the golfing department, and I can’t speak highly enough about the incredible level of service and expertise he provided throughout the entire experience. From the moment I walked in, Rich was extremely patient, attentive, and genuinely invested in helping me improve my game and find exactly what I needed. Despite the store being very busy, especially in the back where he was clearly juggling multiple tasks, Rich still took the time to give me his undivided attention during the fitting. He never rushed the process and made sure every detail was handled properly and thoroughly. What really stood out was how he offered thoughtful, personalized input on my swing mechanics. His advice wasn’t just generic tips, it was tailored to my current skill level and style of play. He even went above and beyond to recommend the types of clubs that would suit me best, and ultimately helped me find the perfect set within my budget: the Callaway Solaire club set. Rich didn’t stop there. He angled, cut, and re-gripped my drivers and irons to ensure they were perfectly matched to my height and swing dynamics, something that takes real skill and attention to detail. The end result is a set that feels custom-fit and has already made a noticeable difference in my performance on the course. This kind of service is rare to come by. Rich’s professionalism, patience, and genuine passion for the game made the entire experience not just easy, but enjoyable. If you’re looking for advice, top-tier customer service, and someone who truly cares, go see Rich in the golfing department. You’ll be...

This is a review specifically for Rich in the golf department. We came in to have my partner measured for golf clubs as she is a beginner and we wanted to make sure she had properly fitted clubs.

We simply wanted to get measurements and Rich said he most certainly could do that; however, he suggested a swing analysis would be better. We were ready to schedule an appointment and Rich said "no, let's just do it now." What??? He conducted a 1/2 swing analysis and club assessment and was very kind, friendly, and professional with my partner. She said that Rich made her feel comfortable and not pressured, which made the experience more enjoyable.

After the session Rich, who is certified to fit clubs by the way, let us know we had the correct length clubs and all he recommended was a lie angle adjustment. What an honest man. He could've suggested cutting and regripping the clubs; however, he knew what was right and did the right thing...such honesty.

Dropped off my partner's clubs and three of mine for lie angle adjustments and Rich was pleasant and friendly once again, not just an act with this man.

Dick's is lucky to have Rich and if you ever need ANYTHING golf related go see Rich at Dick's Sporting Goods in Union as Rich will be straight-forward and honest with you and he will do it with a smile.

Rich is my...

Cool store. Has a ton of what you're looking for in terms of sporting/outdoor goods. We came here for a beach wagon and got what we were after. I grew up in the area and I see dealing with Route 22 has not really changed. Still. Not. Fun. You'd think after all these years and all the merchants that are here and added, they would have found a better way. Oh well, I digress. That has nothing to do with Dick's. Staff was sparse, but we got the help we needed. Children were not reprimanded for running around and playing with/trying out items in the store, so that is always a bonus for me! Staff member who checked me out also offered to help me bring the item to my vehicle since it was on the heavier/bulky side. Gladly took him up on it and all...