I recently had an incredibly disappointing experience with Baked T’s that I feel compelled to share. After spending months designing custom shirts for meaningful Christmas gifts, my excitement turned to frustration upon receiving my order. Again I had spent months making these designs and all Baked had to do was print them on two shirts.
Despite my stressing multiple times which designs belonged on which shirts (in different sizes), the company completely disregarded my instructions. Both shirts were printed with the wrong designs. To make matters worse, the size tags had been intentionally removed - perhaps an attempt to conceal this mistake.
The issues didn't stop there. I was promised by a store representative that the designs would be printed with only 2 inches of the top and bottom of the design. Again, I stressed over and over that I wanted the design to fill the shirt and they said they would. However, the reality was a design that had over 6.5 inches of space at the bottom and over 3 inches at the top, making the prints look awkwardly small and nothing like what I was assured.
Not only were these shirts meant to be special gifts, but they were also printed on high-quality fabric that cost $75 and $55 each. The fact that these expensive shirts were ruined by such careless mistakes is unacceptable.
Given the significance of these gifts and the time invested in designing them, the outcome is beyond disappointing. The company's failure to follow explicit instructions and their attempt to possibly cover up their errors is highly unprofessional.
I hoped for a resolution or at least some acknowledgment of the mistake, but as of now, I'm left with ruined gifts and out the significant cost of these shirts (they haven’t even offered a refund for the misprints, which would be funny if it wasn’t so sad). I cannot recommend Baked T’s based on this experience, as their service and attention to detail have been severely lacking. I would highly recommend getting your designs printed elsewhere if you care about getting them right. They have not responded to my request for a...
Read moreI needed a Birthday Party Shirt... something with a quick turnaround time & a good quality of work for my daughter's 2yr Birthday Party...so I went to Baked T's where I was introduced to Graphic Designer SKYLER WILSON, who I would like to bring a special attention toward her exceptional talents! 👏🏿 Her remarkable skills and dedication to make sure everything was perfect seemed effortless! Her digital artistic talents were evident throughout our collaboration. The way she recognized what I needed and appreciated feedback on the spot while adjusting what I ACTUALLY wanted and was truly Remarkable! I'm sure her contributions @ Baked T's have regularly undoubtedly enhanced the overall reputation and success of business there... and I appreciate that a great deal... Oh, and my daughter LOVED The Shirt she made and Enjoyed her 2yr Birthday Party 🙌🏿 Thank You Baked T's and again a BIG Special Thanks to SKYLER WILSON! ...God Bless You!...
Read moreI used this place for my sons last two birthday shirts. All was fine except for the super long wait times. However, my recent experiences weren't the best. The customer service sucks. They never speak, say we'll be right with you or anything. Came in weeks prior to see if they had the size t and no one ever helped me, didn't speak didn't say sign in, nothing. I left came back waited two hours and they didn't even have his shirt size. Said if I brought my own shirt it would be $6 extra per color. There were so many colors. I was disappointed because his party is two days away. My friend refered CQ design in the groove. I called he had my kids size in the color I wanted and took care of me, plus charged me half price! The owner was friendly too. He has a new...
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