Western Power Equipment (Formerly Western Auto) — Local services in Upper Hanover Township

Mike and his crew are the best. Continued issues with my JD x300 and he's going to figure it out. Before you go anywhere else you need to check this shop out. Hes always fair and I've never seen him without a smile. Best service around.

June 6.... So Steve the New owner and his crew are the best around. Belt broke again and picked up as soon as I called. Covered in mud from rain and blades stuck to deck...

Serviced it and made her look brand new.

They are the best ever.... June 10 Had what I thought was a weird vibration on mower right after drop off and called immediately to let them know. Mr. STEVE came out today to check personally and said he didn't notice any issues. Thanks so much for taking time out of your busy schedule to adress my concerns.. These guys are the Best ever... Highly recommend Professional and on...

The ownership changed recently.

They've had my lawn mower for over two months for repairs. It still isn't done. At first they told us it's because they didn't know it was there. Then it changed to they didn't know the passcode to get into it but never reached out for it or to let us know it was issue. Now ,they refuse to give me an update, when we call we are consistently told their repair guy isn't in and to just keep calling and hope he's in.

Old ownership was fantastic. These new people seem to be grossly incompetent and have no clue what they're doing.

It is currently spring and I have no way to cut my grass because these morons clearly don't know how to repair...

Old school sales and service. Bought a new Husqvarna tiller that cr*pped out after about 2 hours. Just got a dud, it happens. No problem though, Mike let me borrow a rental unit to finish the garden. While he got the part. Got my machine back a week later. No harm no foul. Nice to do business without any anxiety or expectation of getting screwed. Mike took me at my word, and I took him at his. Simply a warranted repair. The whole thing could have gone very differently at another shop. This is the kind of honest shop that you want take your equipment to. They're focused on...