The manager was pleasant until I returned a bra. The bra didn’t last very long. I wore it a handful of times and the underwire started to poke me so I returned it immediately. I was newly introduced to this brand by a friend and absolutely loved it and ended up spending a lot of money there. Never returned any items up until this situation. The manager/gm I’m not really sure what her position is but she was completely rude and I left in tears NEVER to shop there ever again. Rude individuals should not be working with people. She’s always super nice when I’m spending money and then just completely turned all over me wanting an exchange for...
Read more“I love bra shopping!” said NO woman ever…. Until today. I called yesterday to make sure they had items I wanted to try on in stock and Angela was super helpful to check on each item and confirm. My experience in store was even BETTER!! Angela was there to assist me and found the bras I was looking for plus a few others. She even went to the back a few times to look for additional sizes/styles. She also told me about donating old bras for a cash discount! Who doesn’t love saving money? This was hands down THE BEST bra shopping experience I’ve ever had. And I will most definitely shop in-store here again....
Read moreI went to Soma at the Promenade shoppes. This was my first time shopping Soma. I had a bra fitting appointment. I found out I’ve been wearing the wrong size for years! Michelle was so awesome to work with! I feel like she went above and beyond to make my experience a great one. She was very helpful, knowledgeable and seemed like she genuinely cared that I felt good about my purchases. I have since spread the word to many other women. I hope they act on my recommendation. I will definitely be...
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