I had Batch at MusikFest so I cannot comment to the aesthetic of the business since I got it from their ice cream truck. I decided to go with a scoop of strawberry and a scoop of Madagascar Vanilla. They have a limited list of flavors at MusikFest but both of those sounded good on a Very hot day.
The strawberry was solid. Had chunks of strawberry in it and it was creamy and didn't have any freezer crystals or anything. The vanilla however was incredible. This had the cleanest "real" vanilla taste I've ever gotten from an ice cream. It's been days and I'm still thinking about it, it's a real problem.
I'm sure it was MusikFest prices but 2 scoops was near $8. I'm not even mad about it, that vanilla is worth it and the guy working was very friendly and helpful. Batch absolutely -...
Read moreI came to the Batch on a Wednesday evening. It was pretty full so we waited 15-20 minutes. I ordered a milkshake with no whip. I was giving a shake with whipped cream. The worker removed the whip when I asked. I received it and it was the consistency of water. I asked the person who made it for me if they could make it thicker and they said no. I was very frustrated paying $8 for a melted milkshake the server refused to thicken or remake. I ended up tossing it because it was undrinkable. Prob won’t be back and will just drive a few extra minutes to the Scoop...
Read moreI gave this 2 stars, because I’ve already had the ice cream and it’s good. The two stars is for the horrible customer service (7/18/25). I walked in with my child at about 850pm. After waiting in line and checking the flavors for a good minute or two, a male employee came out and told us and another other family (that came in at the same time) that they were closed- no service. What happened to locking the doors and serving whoever is already in the store? The owner of the store lost out on my two, a family of four and I believe another...
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