Fantastic!!!
Fadi (store owner) was wonderful. I had a computer emergency that needed prompt care...I bumped over an open bottle of water causing it to spill a fair amount of water onto the key board of my laptop. I needed a quick fix and did not know where to go.
My main dilemma is always (especially in this case) time more than anything. Until finding Computers Pro Tech (I was referred to him by a co-worker who was having difficulties connecting his email account to our work server-He said Fadi did a very good job and that he would highly recommend him), I was unable to find a computer shop that was able to service my laptop without having to hold it for days or in some cases, even weeks (I have used and been to quite a few different computer repair shops over the years). Being that I use my laptop every day at my job, not having it for more than a few days can be very problematic.
Fadi not only serviced my laptop (took it apart, dried it out, put it back together, backed up all my information, scanned it for and removed viruses, reinstalled programs and software that were not working correctly, etc.) he had it back to me by the end of the next business day just as he said he would.
Also, he was great to work with. He was kind, sincere, honest, didn’t make me feel stupid (even though I know little, beyond basic use, about computers), called me when he said he would and provided me with what I considered to be very fair prices for the services rendered (it was about $110 total for everything). While these are all qualities we tend to expect out of anyone who provides us with a service, in my experience, this is not always the case. Fadi however, did deliver.
I will happily go back to Fadi any time I have a computer issue. I highly recommend...
Read moreI refreshed my laptop and lost Word as well as updates in the process. My printer was also "disconnected" from the PC. I brought it to Fadi whom I had brought my printer to before. He installed Word as well as Excel and PowerPoint, reconnected the printer and took care of the updates at a very fair price, quick turnaround and very professionally. Fadi is very competent in the IT field, a very kind and pleasant person and very easy to speak with. I highly recommend Computers Pro Tech. I told my brother in law about Fadi a while back. He too brought his pc in for issues he was having and was extremely happy with the personalized and professional service he received. He still thanks me for the referral. I have been to other pc stores through the years and now that I discovered Computers Pro Tech and Fadi I would not go anywhere else. Thank...
Read moreOur HERO is the only way to describe how we feel about T-Tech! We own a dental office in downtown Utica and our server decided to stop working without any warning. We had no way of getting into our schedule, files, or x-rays. We are a high tech office so everything is digital including our x-rays. T-tech overnighted a motherboard (yes...that’s a real thing and very important) to our office and had us up and running in less than 24 hours. They rebuilt a server in a couple hours, we did not lose any data, and they kept us calm by giving us frequent updates on the status. If you are having any type of computer issue, please stay calm, and call T-tech. You will be thankful that you did. Thank...
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