I don't normally write reviews but I feel like this store deserves time to be reviewed for the excellent service that I received. I was recommended by my cousin here that lives in Vacaville. I was really impressed with their furniture when I came to visit them and the prices that they told me for the furniture that they purchased made me want to check the store out. I live all the way in San Leandro and has been having a hard time finding a bed and price that I like. Coming in to the store, I was impressed with their selection but most importantly with their prices. I was looking for a bed with extra storage because my room is pretty small and they had a lot of styles that has drawers in the bed. The sales people were friendly and I was greeted right away and was asked what I was looking for. Angie, the store manager was very helpful and gave me an awesome deal. Their delivery and set up charge to deliver all the way to San Leandro was enough to convince me to purchase here. A lot of furniture stores in my area charge at minimum $150 dollars just for delivery. Anyhow, she was able to give me package deal for the both the furniture and delivery and installation charge. Within a couple of days, she called me and was able to deliver my bedroom set right away. The delivery guys were very courteous, on time and swift in setting up. I really love my bed and will definitely come back. Customer service, price and quality was definitely...
Read moreIf I could give zero stars I would. Wouldn't recommend them is they gave me a whole house full of furniture. Purchased a couch on a Saturday, was told it would be in in 2 weeks. Three weeks later I called and was told it came in the following Monday and someone called me which they did not or i would have picked it up.. Got there to get couch and they ordered the wrong one! Then was told I could get a replacement but it wouldn't be here for two weeks. Funny that I was told the very same thing when i purchased it. After raising a fit was told that they would put a rush on it and it would arrive Tuesday with frrlee delivery. I told them the delivery had to be after 5 as I work. Got a phone call at 2pm. Guy said we are here open the door. I called the store and was told that they moved the delivery time. This place is so dishonest!! So unorganized! Don't waste your...
Read moreMy experience was fine in store but the furniture we bought was just poorly made. We spent quite a bit of money on a couch with multiple sections. After about 6 months with the couch one of the sections caved in. So we called the store to purchase the section that had broken. We had to purchase that section of the couch again. Couches don't fail in 6 months. Especially when you pay over 2000$ for it. Anyway, we just buy the new section of the couch and just took it as a loss. Not even 5 months later that the same section caves in again. Not to mention there are other sections of our couch that are now failing. We haven't even had this couch for long and it's literally falling apart. It's almost 2 years since we have bought it. I can't keep spending money on a couch that...
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