I was looking for a decent mattress at a decent price; after twice failing at attempts to find one on Amazon, I reached out to Mattress Max after seeing a Facebook ad. I learned not only were their prices extremely reasonable, but they were actually local. I made an appointment and stopped into the store and had a very different experience from those I’ve had shopping for mattresses in the past — those experiences, filled with overbearing salespeople and high-pressure ways of trying to get me to buy, which are the reason I ended up shopping for a mattress online.
But, this store isn’t the same at all: the owner is the one you’ll interact with, he is honest about the products and how they’re made, how they’ll hold up, and very kind and patient. I came in with my guide dog, and was treated exactly like anyone else would, guide dog or not, something that is refreshing and just really nice to experience.
I have my new mattress and the perfect frame for it, and I absolutely love it and wouldn’t hesitate to return to Mattress Max again if I ever need another mattress! I’ve already recommended this store to friends who are looking for a mattress, and will...
Read moreMy husband and I made a appointment, and was seen immediately, ( Vandalia, Ohio location). We were treated with so much care, kindness, and so much consideration for our needs. Everything was explained to us in so much detail on the firmness, and support we needed. Every question we asked ( and there were many lol ) was answered very honestly, and without any frustration. We loved the fact that we could lay down on the mattress and feel the comfort, and support of the ones we needed. Let’s face it you can’t feel comfort, and support you need by just ordering online, or walking in anywhere saying “ I need a mattress like this…..” and expect to find what you really need without trying it out!! I really appreciate honesty, and integrity when spending our hard earned money on something that is of the utmost importance. Don’t hesitate or think about it.. just go here for the mattress you need. Trust me, I’m honest when I say it’s so worth your time and money. Try your mattress out first. So you really get what you want!! Thanks again to Mattress by Appointment, my husband, and I are sleeping like a...
Read moreHuge shoutout to Craig at Mattress Max and Furniture! I was in urgent need of a queen mattress, and even with his packed schedule, Craig found time to help me out. Not only did he hook me up with a super comfortable queen mattress, but he also offered delivery—which was a lifesaver!
What really stood out was how easy he made the whole process. Payment was smooth and stress-free, and he took the time to give me solid advice on how to care for the mattress long-term (which I really appreciated as someone who usually just plops and sleeps).
Craig’s customer service was top-tier—friendly, professional, and genuinely helpful from start to finish. If you're looking for a great mattress and even better service, do yourself a favor and check out Mattress Max and Furniture....
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