Suncoast Humane Society Thrift — Local services in Venice

For the last 18 years we have been visiting and supporting this store for a great cause. We visited the store today and for the first time ever we had to leave the store because of the poor and rude approach from apparently a new volunteer.or employee. My mother who is 86 years old is visiting us from out of town and she always asked to take her to this particular store. Among the different items she was purchasing she had a small desk lamp, apparently when she asked to test the lamp the price ticket came off, price $3.99. When she went to pay she was told that she couldn’t take it because it was missing the ticket. She went looking for the person that tested the lamp and he went to the front to let tell the cashier. By that time the New Volunteer/Employee stepped in and was very rude and nasty how she talked to my mother. I tried to explain and her tone of voice was not very friendly. My husband told her he didn’t appreciate the way my mother was treated . She showed him the “Hand” and walked away and saying Merry Christmas sarcastically.We were so upset with this experience that we also left everything we had in our shopping cart. This is Not acceptable behavior, we used to love going and donating as well. Very disappointed. Be careful who you hire or accept as volunteers, it can damage your business...

I love donating to and shopping at thrift stores that support pet rescues. This one was a major disappointment. Everything was greatly overpriced. The place was very unorganized, dirty and just overall, a mess. Man at counter was very unappreciative of clothes donation I brought and turned off a gentleman by being rude about his “baby donations” that apparently they do not accept. Then he said - do you have other stuff? and said he would be willing to see if he wanted any of it. The look on the man’s face after hauling that large high chair in- i don’t think he brought the rest in to them. For instance on prices - there was a dog gate, about 12-18” high wooden expandable. There were 3 of them $79.99 EACH - I’d say $12.99 would have been top price!! There was a book on Sarasota that was $38 new - they wanted $29! I think $4.99 would have been appropriate. There were ceramic bath toothbrush and soap holders - $14.99 EACH! I wouldn’t pay that for the set. They need some friendly people and maybe some adoptable pets roaming about, good cleaning, massive price reductions and a clearance sale to...

A wonderful place to shop, did you know 90% of everything taken in go to the animals. Yes you can go to Goodwill next door where the CEO makes over 2 million, and the people whom work there are making slave wages. The review below posted she walked into the store at closing time and was upset they wanted to close. First of all princess these are all volunteers working there, and need to get home to pets and children. The second thing princess who walks into a store right near closing time , go try to walk into Saks and say I just want to look around, I'm sure they would be very happy to stay open so you could make them late getting home ,types like u are lookers or as we call them tire kickers. I bet u have never had to sell retail. This store is filled with volunteers giving there time to help...