Eddie Bauer — Local services in Vernon Hills

SOME OF SALES ASSOCIATES ARE RUDE IN THIS LOCATION. ( Gray hair old woman her initial is L. and a older guy) NO GREETINGS, NO THANKS!! A older guy is busy chit chatting all the time, not helping at all. L is giving me attitudes, Everytime I visit. Most of the time, I am the only one customer in the store, they don't help. Then at the check out, she asks if anybody helped. OF COURSE NOT !!! I DON'T WANT MY PURCHASE GOES TO HER SALES. And after I paid, SHE NEVER SAYS THANK YOU OR HAVE A NICE DAY. She turns back. NOT ONLY ONCE HAPPENED. 7-8 TIMES!! I'M A GOLD MEMBER!! SHE SHOULD RESPECT MORE !! I'M NOT SHOPPING WHEN SHE IS IN THE STORE, SHE SHOULD GET FIRED !! Today she was not there, so I went into the store and made purchase. NEW cashier lady and NEW MANAGER was SO NICE. I HOPE THAT NEW MANAGER WILL FIX THIS PROBLEM!! AND HOPEFULLY I WON'T SEE L'S...

I've stopped shopping EDDIE BAUER and looked for alternative options for clothing and outerwear mainly due to my poor in-store experience with the manager there - Lisa. After multiple years of gold member status I've gone in store to return items that have not met my expectations. EVERY occasion I've had a poor customer experience - each time it involved Lisa. I don't feel like a valued customer there. Btw, she is usually the one there that DOES NOT wear a name tag - probably for a good reason as I've noticed references to her in other...

I love Eddie Bauer and this store as well. The staff is always in good mood, kind and helpful. They ask for well being and also interact. They will help you to find the item/sizes you are looking for.

The store has great range and collection of outdoor wears, and other accessories. Great collection of bags, boots, shirts, t-shirts.

Also check out their clearance for a good deal.

Pro Tip: If you like something online and they don't have it in store (or your size), they can order for you that'll save you shipping ;-) It can also work for...