Lane Bryant — Local services in Vernon Hills

My journey with Lane Bryant started with the Fullerton/Chicago store in my early twenties. Lane Bryant is my favorite go to plus-size store for every event. About two weeks ago I made a cash purchase for $125.00. Yesterday, I decided to return 2 of the items for a refund. I entered the store as the manager was opening the main door. As the manager processed my transaction, she politely offered me a store credit since the store had just opened and was low on cash. During our transaction, the other saleswoman stated, "This is not a bank!" Oy! True, however, because I paid in cash, I do have the right to request my refund in cash. Maybe Lane Bryant needs to open with more cash in order to accommodate their customers. Also, more training on unnecessary comments from team members. Lane Bryant,...

I had the best experience ever in a clothing store. Sonja was right on spot. I didnt make an appointment but she was there to help me figure out what would fit best. That took hours it seemed. She made sure I was truly happy with my purchase . She made sure the outfit fit was right in everyway possible. Very out going person, happy and funny, she made me feel at ease when trying on clothes in front of her. She deserves a raise because my body isn't easy to fit clothes on. I would recommend her to anyone who needs a real fitting . Awesome lady...

I was drawn in by the #I'mnoAngel on the windows and my husband reminded me how it's been months since I've been fitted for a bra. So we met Sammi! She said she was newer at fitting so her manager helped her out, but I definitely felt comfortable with her. She was so friendly and gave me great advice on what styles to pick and it was such a great experience! I am going to be coming back to this store often, as I'm completely satisfied with how everything went. Great job Sammi!...