Target — Local services in Vernon Hills

My bad experience is with the Target Mobile Kiosk in Electronics. I went in to upgrade and trade in a device and the young kid helping me. Said “no problem we can do that.” The only reason I went to Target is because they were the only store in the area that had the phone I wanted in stock. Half way during the transaction I asked him again about the trade in and If i could apply what I was getting for my phone toward an ATT account credit. To which she said yes. Then As he rang up the phone he apparently realize he could not apply my credit toward my ATT account for the trade-in. So he changed his story and said he could only give me a $200 target gift card towards a purchase in the store. Which was disappointing but I would take the gift card anyway. Once we finish the entire transaction I asked him for my target gift card. After checking with somebody on the phone he then intern said that that promotion had expired ended on Sunday so he could not do that either. It’s very frustrating how he could not provide a service from the get go and should have been upfront and truthful about what he could and could not do. And if he was in sure he should have asked somebody who did know. I believe this is a big training issue. Target and market source should really take their employee training a little more serious It’s a shame that I made a complaint at the store while I was still there and the manager at target could not help me they took my number down and I have not heard from anybody which is also very...

I love the layout of the store, the staff are always friendly, helpful and efficient. I feel safer and less stressful shopping in the store because of the EXTRA care that Target employees are taking to make my shopping experience easier during this pandemic. From the moment I walked into the store there were signs for mask policy in place and I was greeted with a clean cart. As I walked through the store, the isles were spacious to shop and distancing was in place among the customers and employees. As I approached the check-out, the lines were marked with 6 ft. distancing and the employees enforced it in a polite way to keep the distancing in place. When it came to my turn to approach the register, a Target employee asked me nicely to please wait so that she could wipe down the checkout area for my safety!...I was like wow...this is a first! I can't tell you how I had this feeling of relief...going shopping right now makes me on edge and paranoid touching things and shopping at Target gave me a sense of relief and then to have sanitizer as you left the store and a cart greeter to take your cart to clean it down again for the next customer. I really felt that Targets actions were taking this pandemic seriously...I get that it has been 8 months since this started to effect us and put a huge change in our lifestyles...and that there are some of us tired of wearing the masks...but we are not going to reduce the spread if we are not in this together! Thank you Target for really doing an...

I was approaching check out and there was no line or person in front of me. I thought I saw a open kiosk to proceed forward the employee managing the check out area started freaking out and yelling at me to back up, and then the lady behind me started accusing me of cutting the line, I was so confused because there was no line when I originally approached. The check out employee started yelling at me in front of everyone to go in the back of the line. I do not like confrontation, I'm just trying to check out with my batteries. I proceeded to do so but that reaction was so far out of line it made me so uncomfortable. I am a person who follows rules and I feel so bad that the lady thought I cut her in line. That was not my intention, I felt embarrassed and upset with how the employee was speaking to me he was not polite about it whatsoever. I recommend putting up a queue line/rope to indicate where the line starts for self check out. It seems like the area is highly unorganized and it was uncalled for the employee to...