Carquest Auto Parts - H & H AUTO PARTS — Local services in Vernon Township

These people where amazing my van broke down on me right at there door step a young man and woman gave me the best part on my alternator . I always panic when things happen they had customers but did everything in there power to help me and assure me everything was going to be ok.i didn't have money they let me keep my van overnight even helped me fix it in front of the store they didnt let anyone touch my van they didnt tow me . This store even printed information to help me put everything back together. When all was said and done I wanted to give them the core money to split they smiled handed me my 37 dollars and wouldn't take it. I will always come to you guys for now on and I buy alot of parts for you guy and woman no how to treat people and put your customers first thank you ...

Buyer Beware!! Drive the extra 5 minutes to the other large stores that actually honor warranty on parts. I bought a starter relay that failed in a few days. The people there know me and know that I bought it there. The lady who runs the place said she would not take it back without a receipt. I have purchased around $2000 worth of parts from this store. Congratulations, you lost a customer over a $10 relay. I will never go back there. They are NOT part of Advance Auto like the website claims. They do not have the same warranty tracking as Autozone and the real Advance auto store. They have a system that logs your warranty to the part, phone number and your car. Brought rotors back after 2 years that were on a 3 year warranty. ...

Do not use these crooks! They will do everything they can to take money that isn't theirs! The first time I went there, I received incorrect change. I noticed after-the-fact so I figured "eh, it happens." It happened FIVE more times and I had to call them out each time. They will also come up with any reason they can to not refund your money. I ordered an airflow meter for my car. It was remanufactured (I paid for new). Turns out the meter wasn't the problem, so I TRIED to return it. The "fine folks" at H&H claimed I had installed it on my car because it was dirty. It was already dirty because it was remanufactured! Learn from my mistakes;...